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The 2022 Omnichannel Leadership Report

Posted: November 8, 2021
Reflective female shop assistant studying new arrivals

A critical assessment of 250 luxury, premium, and lifestyle retail brands.

Last year we saw a decade of retail innovation roll out in just months. Has the industry been able to keep that pace or is it stalling out? The latest edition of the Omnichannel Leadership Report is the pulse check you’ve been looking for.

Download the 2022 Omnichannel Leadership Report to learn:

  • The state of the industry’s post-pandemic omnichannel progress
  • If brands are delivering the solutions and services customers expect
  • If and how brands enable and empower their store associates
  • Which brands are the top five omnichannel leaders for 2022