Gen-Z News

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How Seriously Are Department Stores Struggling With Gen Z?

A recent CNBC article described boomers are sticking to department stores while Gen Zers felt no such loyalty. Is this trend irreversible?

David's Bridal Diamonds and Pearls

Has David’s Bridal Delivered What Gen Z Brides Want?

David’s Bridal has opened a new tech-supported concept, “Diamonds & Pearls,” aimed at reaching Gen Z brides seeking luxury without losing affordability. What do you like about the concept?

Should Corporate America Be Concerned About Gen Z Workers?

A survey from ResumeBuilder.com finds 74 percent of managers believe Gen Z workers (ages nine to 24) are more challenging to work with than other generations. A news.com.au article explored whether older workers “could do better” adjusting to Gen Z.

What Do Gen Z And Alpha Want From Brands?

Generation Z and Generation Alpha’s relationship with technology is, naturally, yielding different shopping habits from older audiences as the younger generations grow into consumers.

Midsection of hostess serving wine at wine fair event

Can The Wine Industry Capture Gen-Z And Millennials?

The “State of the U.S. Wine Industry” report from Silicon Valley Bank found that the only growth in the category came from consumers over 60.

Twisted by Wetzel's Storefront

Will Wetzel’s Twisted Concept Stand Alone Among Food Competitors?

A new off-mall store concept, Twisted by Wetzel’s, aims to inject creativity and excitement into the Wetzel’s product line and add a catchier look and feel to the experience.

Is an influencer a legit career?

Is an influencer a legit career?

Many young adults are aspiring to become social media influencers as a career, although the income potential remains questionable.  Has social media influencer marketing proved itself as a career worth pursuing?

Will a new store design turn Abercrombie & Fitch into a getaway shopping destination?

Will a new store design turn Abercrombie & Fitch into a getaway shopping destination?

Abercrombie & Fitch (A&F) has launched a new store design – The Getaway – that seeks to make “every day feel as exceptional as the start of a long weekend” for the chain’s young Millennial and Gen Z customers. Do you think A&F is in a stronger or weaker position to deal with current market challenges than its rivals?

Can the metaverse count on Gen-Z gamers?

Can the metaverse count on Gen-Z gamers?

Gen-Z is expected to lead the creation of the metaverse, drawn by the allure of gaming, but some surveys indicate that even digital natives need to be convinced of the value of visiting virtual worlds. Are marketers relying too much on young gamers to establish the metaverse or is gaming the path to building interest?

Do Gen-Zers workers deserve to be called entitled?

Do Gen Z workers deserve to be called entitled?

A social media firestorm erupted after a manager of Dollar Tree store in Indiana last week posted a sign disparaging Gen-Z’s work ethic and proclaiming a “Baby Boomers ONLY” hiring plea. What’s your take on the work habits of Gen-Z versus previous generations when they were at the same stage in their lives?

Does Amazon have an edge in capturing America’s youth?

Does Amazon have an edge in capturing America’s youth?

A dominant 53 percent of teens identified Amazon.com as their favorite e-commerce site, according to Piper Sandler’s “Spring 2022 Taking Stock With Teens” survey. What’s driving the strong appeal of Amazon among younger consumers?

Will consumers ever get over the price hurdle for sustainable goods?

Will consumers ever get over the price hurdle for sustainable goods?

Despite heightened awareness over climate change threats in recent years, surveys continue to battle it out over how much of a premium consumers are willing to pay for sustainable goods. Do you think most consumers are willing to pay a little more, a lot more or no more for sustainable products?

Do retailers get how social holiday shopping has become?

Do retailers get how social holiday shopping has become?

Fifty-eight percent of consumers say social media will influence their holiday buying decisions, according to a new holiday survey. Are retailers and brands keeping up with the popularity of social media as a potential influencer of holiday purchases?

What does Gen Z want?

What does Gen Z want?

Tech savvy Gen-Z has unprecedented power to influence not only its peers but prior generations. But it’s important not to label them, according to an IRI white paper. What suggestions would you have around connecting and driving loyalty with Gen-Z?

Why has Shein become a breakout hit with America’s teens?

Why has Shein become a breakout hit with America’s teens?

Shein, the secretive fast fashion upstart from China, isn’t exactly environmentally sustainable or transparent but it’s crushing it with American teens. Why haven’t lack of transparency nor its sustainability challenges been much of a hurdle for Shein?

Has TikTok become the most direct marketing path to Gen Z?

Has TikTok become the most direct marketing path to Gen Z?

In 2019, a number of articles speculated whether the TikTok phenomenon would wind up being a fad. A number of reports in recent months, however, point to the video app becoming a primary tool to reach younger consumers.  Is TikTok moving past Instagram, Snapchat, YouTube and other social platforms as the tool for engagement and shopping discovery with younger consumers?

Will Gen Z be the ‘most disruptive generation ever’ for retail and brand marketers?

Will Gen Z be the ‘most disruptive generation ever’ for retail and brand marketers?

A Bank of America report describes Gen Z as the “most disruptive generation ever,” due not only to their technological savviness but also for their focus on sustainability and activism. Do you see Gen Z behaving somewhat similarly to Millennials or a step-change different?

Has Shein reinvented teen e-tailing?

Has Shein reinvented teen e-tailing?

Shein, the mysterious Chinese fast-fashion e-tailer known for its “haul” videos on social media, has seemingly overnight become a leading fashion e-tailer among U.S. teens.  What do you think are the most important factors driving Shein’s rapid growth in the U.S. teen clothing marketplace?

Has COVID-19 transformed Gen-Z forever?

Has COVID-19 transformed Gen-Z forever?

Many members of Gen-Z, already struggling with adolescence, now have to add COVID-19 to the mix. How do you see COVID-19 affecting the Gen-Z consumer, particularly teenagers and young adults, in the near term?

Do independent liquor stores need a rehab?

Do independent liquor stores need a rehab?

A new study finds only 42 percent of owners and managers of independent liquor stores see them as viable in the long term. Do independent wine and liquor stores need to reinvent themselves for Millennials and Gen-Z?

Is ‘OK Boomer’ a merchandising opportunity?

Is ‘OK Boomer’ a merchandising opportunity?

The phrase “OK Boomer” comes from Gen-Zers posting it on TikTok, and Twitter as a retort to older generations being condescending to them. It becomes controversial when used to call out Boomers’ responsibility for Gen-Z’s sizable economic hurdles. How open should retailers be to selling merchandise featuring the “OK Boomer” phrase?

Barnes & Noble College goes to school on Gen Z

Barnes & Noble College sees itself as more than a just a bookstore for the millions of students, educators and others it serves. The company has found that serving its core Gen Z customers requires different approaches than those that worked with the generation(s) that preceded them. What do you think are the keys to attracting and keeping Gen Z consumers as customers?

Gen Z gets creative online

Gen Z gets creative online

According to a new study by JWT Intelligence and Snap Inc., 51 percent of Gen Z believe their generation is more creative than previous generations. What opportunities and challenges does Gen Z’s online and offline creativity present for marketers when it comes to communication and engagement?

Gen Z survey: Brands get drowned out in all the cause marketing noise

Gen Z survey: Brands get drowned out in all the cause marketing noise

66 percent of young consumers like brands with a social cause yet only 12 percent had “top of mind” associations between brands they were familiar with and a social cause. What’s causing the apparent disconnect between brands and their support of social causes in the minds of younger consumers?

Are ‘spiritual’ brands more marketable than ever?

Are ‘spiritual’ brands more marketable than ever?

If history teaches us one thing, it’s that spirituality is a surefire way to turn a profit. Is spirituality-based consumerism just a fad or a trend that mainstream retailers should take seriously?

Social media responsiveness builds Millennial loyalty

According to a new study, a strong social media presence is a huge part of the loyalty equation for Millennials — and not having a responsive social media presence might even result in a lost sale. Do you believe that social media for customer service is an important loyalty driver in retailing today?

How should retail employers prepare for Gen Z workers?

How should retail employers prepare for Gen Z workers?

Gen Z is set to reshape America’s workforce as the oldest of them have started graduating from college. How will Gen Z workers be different from Millennials as they reach retail selling floors and corporate offices?

Three reasons why Gen Z ignores your loyalty program

Three reasons why Gen Z ignores your loyalty program

Gen Z is less likely than other generations to join loyalty programs, according to new research. Even more worrisome, Gen Z may be experiencing a disenfranchisement with contemporary businesses and brands. What characteristics of Gen Z clash with typical drivers of loyalty engagement?

Seven ways Gen Z is different that doesn’t include tech

Seven ways Gen Z is different that don’t include tech

Members of Generation Z are frequently identified as the first digital natives. But there is more to this financially sensitive, ethnically diverse group than mobile devices and Instagram. What aspects of Gen Z shopper behavior may marketers be missing with the spotlight largely aimed at their digital savviness?

Will Gen Zers push personalization toward individualization?

Will Gen Zers push personalization toward individualization?

According to a new study, Gen Zers find value provided at an individualized level as more important than personalized experiences shaped by the brand. Do you see Gen Z demanding more individualized shopping experiences?

Brands find unexpected opportunities to reach next-gen customers

Brands find unexpected opportunities to reach next-gen customers

Recent start-ups are connecting with Millennials and Gen Z in ways that might shock and impress traditional chain store owners. The ability to adapt to trends before one’s competitors is increasingly important. How prepared are large brands and retailers to identify generational trends?

No site comes close to Amazon for Gen Z

No site comes close to Amazon for Gen Z

The 35th semi-annual “Taking Stock with Teens” survey shows that teenage members of Gen Z have both increased their purchasing and time online. What shopping habits do you expect teens to take with them into adulthood and which ones will be left behind?

Will it always be about price for Gen Z?

Will it always be about price for Gen Z?

In a session at Shoptalk in Las Vegas, Lynn Gillis, principal at IRI, presented some insights into the shopping habits of Generation Z which could inform brands and retailers hoping to win them as customers now and in the future. Do you agree that characteristics like being price-oriented and appreciative of the value of money will define Gen Z?

What do we really know about Gen Z?

Much of what we know about Gen Z is based on statistics that we’ve heard tossed around for so long that we’ve accepted them as fact. Which assumptions about the buying characteristics of Gen Z do you expect to change as more of its members reach adulthood?

Branding for a brand-averse generation

Branding for a brand-averse generation

Heavily inundated with advertising from conception, Gen Z customers have a built-in ad blocker. In a 2016 study by Vision Critical, 60 percent of Gen Z reported finding advertising “of any kind” disruptive. How can retailers create a relationship with customers from Gen Z who largely resent traditional advertising?

Do retailers need teen consultants to really understand Gen Z?

Do retailers need teen consultants to really understand Gen Z?

The Minnesota Vikings are used to working with young men. The team’s latest hire, however, is younger than any of its recent draft picks or free agents. He’s 18-year-old Jonah Stillman, a consultant helping the organization better understand and market to his Gen Z peers. Have retailers and brands been guilty of lumping Millennials and Gen Z together?

Will Gen Z demand a new level of collaboration?

Will Gen Z demand a new level of collaboration?

While much has been said about the digital prowess of the Gen Z generation, less attention has been paid to their yearning to contribute and participate with brands. Do you think Gen Z stands out as a participation-oriented generation?

Can retailers keep up with Gen Z's digital savviness?

Can retailers keep up with Gen Z’s digital savviness?

While more digitally-savvy, Gen Z is expected to differ from Millennials in a few other ways, according to an American Express survey. How do you think Gen Z will differ from Gen Y as shoppers as they reach their peak spending years?

Are Millennials and Gen Z more about convenience or price when they shop?

Condé Nast and Goldman Sachs have issued their annual Love List Brand Affinity Index, which seeks to discover the brands and retailers that connect — or not — with Millennials and Gen Z consumers. Are shopping apps helping to create consumers who are more calculated in their purchasing decisions?

Can soccer be a differentiator for Target?

Can soccer be a differentiator for Target?

In its biggest push ever into team sports, Target reached sponsorship agreements with Major League Soccer, U.S. Youth Soccer and one of MLS’s newest clubs, the Minnesota United FC. Does Target’s investment in soccer make sense?

Target gets creative help from Gen Z in new apparel line

Target gets creative help from Gen Z in new apparel line

With the help of 10 talented members of “Generation Z” — including bloggers, app developers, musicians, authors, surfers, athletes and artists aged 10 to 14 — Target has designed an apparel and accessories collection aimed at that demographic. Are collaborative efforts and related feedback more important in designing products for Gen Z?

Why does Gen Z like brick-and-mortar stores but not malls?

Why does Gen Z like brick-and-mortar stores but not malls?

Despite the widespread popularity of online shopping, Generation Z would actually rather shop in stores, according to a study conducted by IBM and the National Retail Federation. How can department stores, malls and other retailers make the most of Generation Z’s penchant for shopping in physical stores?

Are you ready for Generation Z?

Having grown up with social media and assuming instant access to almost all things digital, Gen Z want it all, and they want it now, according to a study from Fung Global Retail & Technology. In what ways will Gen Z be different from Millennials? How must brands and retailers respond?

‘Millennials on steroids’: Is your brand ready for Generation Z?

It’s still early days for Gen Z, but already one defining characteristic is abundantly clear: This generation is WiFi enabled. If the Millennials are the “digital natives,” then this age bracket might be the “internet-in-its-pocket” generation, according to David Bell, professor of marketing at Wharton. Do you see greater challenges for retailers and brands attempting to reach Gen Z versus Millennials?

Are Gen Z workers ready to work in retail?

Retailers are already hiring many members of Gen Z and some are wondering how the generation will fare as workers compared to preceding generations. What adjustments may retailers need to make to help Gen Z succeed at jobs in stores and at headquarters?