Report: The Connected Customer ExperiencePosted: October 13, 2021
CX defines brand success for consumers today.
The COVID-19 pandemic profoundly changed the ways in which people live, work, and interact with friends, colleagues, and businesses.
Download this new global report, for a survey of over 11,000 consumers across the US, Latin America, Europe, and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses should adjust to meet these changes.
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