Wal-Mart Expands Healthcare Benefits


By George Anderson
Harry Whittington could have learned a lesson from Wal-Mart. A moving target is the hardest to hit.
The world’s largest retailer has quickly responded to criticism over its healthcare benefits program and the passage of the so-called Wal-Mart bill in Maryland by reducing the timeframe required for part-timers to join the program, extending benefits to associates’ children and expanding the availability of the lowest-cost plan the company offers to half of its associates by next year. It also announced it would build 50 health clinics in its stores this year.
Wal-Mart’s CEO Lee Scott is due to make a speech before the National Governors Association this weekend, according to a Dow Jones Newswire report, where he will call for “a new commitment from leaders in government and business to help solve the healthcare challenges facing America’s employers and working families.”
Mr. Scott will say that the need for government action is clear because, “The soaring cost of healthcare in America cannot be sustained over the long term by any business that offers health benefits to its employees.”
While Wal-Mart is the focal point for criticism in much of the healthcare debate, Mr. Scott will tell the governors that his company is “already among the largest providers of private-sector health insurance in the nation — with more than 1 million covered lives.”
Wal-Mart’s critics were not swayed by the announcement. Paul Blank, campaign director for WakeUpWalMart.com, said in a released statement, “While Wal-Mart’s proposed changes to their health care plan are certainly long overdue, and we certainly support expanding benefits to part-timers, the Wal-Mart health care crisis infecting America cannot be solved by publicity stunts. Wal-Mart’s proposed changes are clearly designed to try and salvage a faltering public image, rather than make substantive changes to improve health care benefits for its employees.”
Moderator’s Comment: Do you agree with the statement: “The soaring cost of healthcare in America cannot be sustained over the long term by any business
that offers health benefits to its employees.” If so, how should the retail industry be responding to this situation? Are there any individual companies that you can point to
that have created unique responses to deal with this challenge? –
George Anderson – Moderator
- Wal-Mart
Set To Expand Worker Health Plans – Dow Jones Newswire/NASDAQ - WakeUpWalMart.com Responds to Wal-Mart’s Upcoming Healthcare Announcements – WakeUpWalMart.com
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9 Comments on "Wal-Mart Expands Healthcare Benefits"
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Since so many retailers offer lousy or no health benefits, those who do can be choosier about whom they hire. My understanding is that Costco has decent benefits and pays superior wages in exchange for being able to recruit and retain the best people. Retailers whose goal is to pay the least with the least possible benefits get the staff who can’t qualify for the choosy employers. Wal-Mart sees recruitment and staff retention similarly to how it sources merchandise: find the lowest cost possible. The company’s fastest growth occurred when the compensation included great appreciation on the stock price, which made many employees into millionaires. That is why the Wal-Mart pioneers accepted lousy wages and lousy benefits. More recently, the stock hasn’t been very exciting, so why should the best people work at Wal-Mart?
Here is my take. People on state healthcare (as many Wal-Mart employees apparently are) follow this thinking when needing healthcare services. I know people who, when they need a refill, make it a point to go to the emergency room. Their reasoning is since it’s all covered, why should they have to (gasp!) wait at an in-store clinic. These low-income consumers (many or whom work for Wal-Mart) have no intention of changing their thinking. SO, if these people get Wal-Mart insurance, they will continue to do the same thing.
I know someone who doesn’t like to make concrete appointments, so it’s “better for me” (her words) to use urgent care or the ER. This is the same person who went to the ER for dry skin. They told her to buy skin cream at Walgreens.
Globalization is an importance component. Many countries have national healthcare and pension programs. This factor impacts U.S. companies’ competitiveness. It isn’t whether or not it’s fair, but the question is how do we address this issue so we create a level playing field for our companies?
Healthcare is definitely a problem because we have a society that is told it must be taken care of (I believe several failed socialist countries thought the same). The US is the only country in the free world not providing government-sponsored healthcare? … Not technically true but essentially it doesn’t and thank goodness. Every citizen can walk into a hospital in the USA and receive care – and they don’t have to wait!
Take care of yourself and I agree with sales_pro who has the right idea as I’ve the done the same myself. How healthcare became a right; what a shame indeed. Government is never the right answer.