Shoppers Find Carts Cheaper Than Aspirin

By George Anderson
Many parents go shopping with their young children and soon understand why they previously said they would never do it again.
Meijer, however, thinks it may have hit on a solution that will satisfy both parents and their kids.
The chain, reports The Grand Rapids Press, is testing TV Karts (aka kiddie carts) that look like mini golf cart and are mounted with small video screens. The carts also
come with seat belts, doors and a mini steering wheel. They are intended for children one to six and under 80 pounds.
Consumers who make use of the cart pay the store $1 to rent them.
One woman shopping with her kids told The Grand Rapids Press, “That’s only $4 a month,” she said. “That’s a lot cheaper than the aspirin I have to buy when I’m done shopping.”
Another shopper, Anita Lucas, was also impressed. Her two children, ages four and five, were quietly watching a “Bob The Builder” video while she shopped.
“I thought, ‘Wow,’ and couldn’t believe it when I saw these carts,” she said.
Of course there is always some downside for the retailer in these situations. “For a change, my kids aren’t asking for everything in the store,” said Ms. Lucas.
Jack Patty, a Meijer store director in Cascade, Mich., didn’t seem concerned that the carts might eat into “Mommy, can we…?” sales.
“The feedback on the carts has been amazing,” he said. “By the middle of the day, people are lined up to get one.”
Meijer plans to eventually roll out the carts to all of its stores.
Moderator’s Comment: Does Meijer gain a competitive point of differentiation, if only temporary, from the use of kiddie carts? Will consumers who have
shopped elsewhere now shop at Meijer because of the prospect of a quieter shop using the kiddie carts? –
George Anderson – Moderator
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14 Comments on "Shoppers Find Carts Cheaper Than Aspirin"
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Well we sure are having a bit of fun with this one, hope all those parents pushing the kids around are as well. Good idea to put some useful info on the screens, potentially disastrous idea if they start showing ads and/or the two kids decide to fight over what film to watch (if there is, indeed, a choice). Maybe the kids should push the parents around?
Great idea. There is no doubt the more you can engage a mother’s or father’s children during shopping the more they can focus on the task at hand. The result is a higher average purchase. Let’s hope they don’t try to overdo it and create an ambassador program where the kids have to pay to ride in the cart but they do get their picture taken with Sam the Butcher. Now if only those stores my wife drags me into would do the same for me!
When we spoke to mega numbers of moms on behalf of a client a couple of months ago, we were told that grocery shopping trips were the number one dreaded occasion across the board. Many mothers go so far as to refuse to grocery shop until dad or another family member is available to take care of the kids at home. The moms who do venture out say that kiddie carts are a “god-send” and a subset told us that if the kiddie carts are all taken, they turn around and go home! Meijer’s tricked out kiddie carts a point of differentiation? You betcha!
David Zahn’s idea of having a little educational info within the programs is magnificent! The carts will produce a bit of an advantage, I am sure. As for me, actually, I enjoyed the face time with my kids when shopping. But I only took one at a time. Never have been able to figure out why my middle son, now 23, always used to break out into gospel songs whenever we reached the frozen food aisle. (That’s the truth, and usually it was “Angels Watchin’ Over Me, My Lord.”) A total mystery, and now he doesn’t remember. I used to sing along; everyone thought we were nuts.
I like the idea (allows Mom to shop for longer time without feeling the pressure to get in and get out before the kids have a meltdown). In so doing, the store can more than make up for the kid generated impulse items.
Maybe there is a way to also include “food facts or nutrition” information embedded into the programs to teach kids about the benefits of healthy eating, etc.?
Any retailer that treats customers as people will find greater loyalty. IKEA certainly gains from its supervised play rooms. Perhaps someday we’ll see malls and department stores that conveniently check people’s winter coats.
I am going to be a contrarian here. When my son was younger, I took him shopping with me all the time. I used it as an educational time to teach him about food and other products. I had him count out vegetables, cans etc. It was a time to talk about what to have for dinner. Videos in shopping carts are just more more way to avoid interaction between parent and child. It is a sad statement and one that will not help families or society as a whole. I am sure that there will be plenty of moms and dads that will love the concept, so what the heck, I am not going to suggest that stores don’t use the concept. It is just too bad for us.
Well said, Scanner, historymystery and gutessen7 and apologies for my sarcastic comment earlier. You are absolutely right and I agree wholeheartedly although, as a mother of three, I do sympathise with those taking more than one child at a time shopping. It can be just the tiniest bit distracting to have multiple conversations simultaneously when you are trying to plan menus and buy the right ingredients to feed a family. But I do think that my children, and my friends’ children, grew up spending more time with their parents and knowing more about shopping and how to choose and spend wisely than many kids who get parked in front of a screen. Of course in those days, we only let them watch television for shorter periods (and NEVER in the summer), there were few videos and computer games and they were actually encouraged to play outdoors. Now you really do know pretty much how old I am.
Bravo, Meijer, to a very marketing and consumer oriented operator that does the problem/solution exercise very well!
The supplier’s phone will be ringing. Hmmmmmmm