Publisher Rubs Apple the Wrong Way


By George Anderson
Forget about hippy origins, Steve Jobs of Apple Computer isn’t about peace and love these days. He’s all about the business and attempting to control anything related to it or him, it seems.
The same man who stood on stage and applauded actor Noah Wiley, who portrayed Mr. Jobs in a not always flattering light in the movie Pirates of Silicon Valley, is not at all happy about an unauthorized, albeit largely flattering biography, being published by John Wiley & Sons, iCon Steve Jobs: The Greatest Second Act in the History of Business.
Mr. Jobs and company’s unhappiness led Apple to remove all of Wiley & Sons’ technology books from the shelves of its stores.
The book’s author, Jeffrey Young, is “totally bewildered” by the reaction of Jobs and Apple. “I thought the book was pretty positive and laudatory,” he told The Associated Press. “It covers his personal life and there is something about his illness. I wouldn’t call any of it outrageous.”
Mr. Young is not alone in questioning Apple’s recent moves to control what the public knows about the company, its products and Mr. Jobs.
Rob Frankel, a brand consultant told the AP, “Pulling books off the shelf is a little draconian. It reeks of repression.”
For its part, Wiley & Sons, plans to go ahead with Mr. Young’s book and the publisher hopes Apple will have a change of heart.
“We’re hoping that they will re-evaluate their position because we have worked very hard to establish a good relationship with Apple,” said Lori Sayde, a spokesperson for Wiley & Sons. “We’re empathetic to all our tech authors who will lose out in this but we support our publisher’s decision to publish this book.”
Moderator’s Comment: Has Apple Computer overstepped by removing books from John Wiley & Sons’ from its stores? Is it in danger of diminishing its
brand equity and ultimately product and store sales because of the actions it has taken to control what is made public about the company? –
George Anderson – Moderator
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14 Comments on "Publisher Rubs Apple the Wrong Way"
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Editor’s note: avonboy – actually, Merriam-Webster lists “hippy” as a variant spelling for “hippie.” So this way we’re covered, in case Mr. Jobs wants to dance the hula.
Unfortunately trying to suppress this by punishing the publisher’s other authors makes Jobs looks like a jerk – much more so than the book itself could possibly portray.
But what’s with this author? If I were him, I wouldn’t be protesting that the book is “laudatory.” Who would be interested in buying a book like that? I mean, besides Jobs’ mother?
Me, I’d be screaming about my right to publish all the truthful dirt I can dig up on the guy. THAT would sell books.
It is certainly his right to not sell a book that he feels is “anti-Apple” in their company owned stores. If he sells it, it would appear that he endorses it or at least condones it. One of the many nice things about having your own stores is the ability to have total control over what you sell in them. This is receiving way too much press and attention; it must be a “slow news day.”
Think about this for a moment. Do you really believe that Steve simply made a call and ordered his stores to pull the Wiley books? Probably not. I’m sure that action was either a last resort following numerous conversations with the publisher, or it was the fulfillment of an ultimatum Steve set forth during those negotiations. This was a thought-out, strategic move, not an irate executive’s impulsive behavior. Anyone who knows Jobs or his history knows he’s not an impulsive guy. He absolutely has the right to take such action — they’re his stores, after all. It’s not as if he’s waging a campaign to have all retailers drop Wiley-published books. There’s much more to this than your story reveals, I’m sure. And by the way, please tell your writer that “hippy” is an incorrect word choice. “Hippy” describes a person with large thighs or buttocks, while a “hippie” is a member of the ’60s-era counterculture. Steve does not have large thighs, so I’m sure he’d be properly identified as a former “hippie.”
I’m an Apple aficionado as much as the next guy or gal, but I do think this is over the line. The problem Mr. Jobs has with the book could be with its title, or part thereof… “iCon” has both the connotations of ‘icon’ and ‘con’….
Mr. Jobs may be thinking it sounds too much like the latter. Then, most people being the way they are, would judge the book and its subject by its title, and voilà, Steve Jobs can no longer be trusted….
Actions always have reasons. Indicating the publisher’s books withdrawal as draconian is perhaps as impulsive as the action itself. Mr. Jobs, I am pretty sure, will backtrack if there are any good reasons to do so. Looks like a case is being built out of virtually nothing.
Rick, Apple is NOT trying to shut down bloggers. That has become the incorrect story circulating. Apple merely forced the bloggers to reveal the sources of their information so they could pursue action against people who violated their Non Disclosure Agreements. NDAs are seriously business and no business would allow them to be flaunted without taking action.
The current flap comes from the ruling that bloggers aren’t “journalists” who are protected from revealing their sources by the First Amendment. That is NOT the same as Apple trying to somehow stifle bloggers.
Anyway, on the book issue, keep in mind that Apple stores aren’t exactly Borders or Barnes & Noble (or Amazon). Apple only stocks a few book titles as convenience purchases for their shoppers. Pulling all the Wiley titles will probably go completely unnoticed by consumers. This is making a rather large mountain out of a molehill. Fit of pique or calculated “last resort,” it is really completely irrelevant to both companies’ sales.
Will all this have an effect on Apple’s image? I doubt it will ever get on the radar for 99% of consumers. Can’t say I know enough about Jobs’ personal life, or the author, to comment beyond that.
I too am an Apple fan. I have owned their computers for years and am absolutely mad over my iPod. But, Apple has become a company whose obsessive controlling ways may give them more and more problems in the years ahead. They are controlling with the few dealers they have left, bloggers who supposedly write things they don’t like, and now a publishing company. Pulling Wiley & Sons’ books from Apple Store shelves because of this book is just foolish.
This is one Apple that has a got worm in it. Steve Jobs, you overstepped in pulling the books from the shelves. What was your purpose other than to be “draconian”?
Apple is a great brand. But every great brand can develop a crack. That’s what let’s light in … and competitors. Rescind your action, Steve.
“Just because you’re paranoid doesn’t mean someone isn’t out to get you.” Don’t remember who said it but it has a grain of truth. Amazing how many leaders try to control the press. It never works, but in Apple’s case it may not really matter, since they have such a cult following, and the iPod.