Kroger Pulling Back on In-Store Clinics
The high hopes retailers had for in-store clinics may not
yet quite be dashed nor their plans to create
a profitable business from treating consumers’ minor ailments. However, Kroger
and its The Little Clinic business are following in the steps of others with
the closing of some facilities.
bought the rest of The Little Clinic it did not already own in February, closed
clinics in 20 of its stores. The grocer said the move was part of its focuse
on "strengthening" the business model of the company.
Kroger said it would "revisit expansion plans for 2011 and beyond once
it completes the process of streamlining its operations."
"We see the Little Clinic as an essential part of our commitment to
health and wellness," Kroger spokeswoman Meghan Glynn told the Nashville
Business Journal. "What’s intriguing for us is the convenience
and affordability that these clinics offer customers."
Why are retailers having such an apparently difficult time making in-store
clinics work? What’s the fix?
- Kroger-owned The Little Clinic closing some locations – The Courier-Journal
shutters 20 Little Clinic locations, plans to revamp business model – Nashville