Execs Say IT Slows Growth

Aug 24, 2004
George Anderson

By George Anderson

A new study of senior executives at large corporations found 60 percent believe their company’s information technology focus and performance is inhibiting their ability to grow.

According to Bain & Co., the consulting group that conducted the survey, IT is not properly aligned with their business processes for it to be a growth driver. Two out of three said their technology didn’t live up to its billing or was not being properly utilized so it could do so.

David Shpilberg, head of Bain’s global IT practice, said the survey’s findings didn’t come as a surprise to him. According to Forbes, Mr. Shpilberg “says the root of the ‘broken dialogue’ between IT and business executives goes back several decades, when companies used technology to report and analyze what had already happened.”

Moderator’s Comment: Is IT a growth inhibitor for many
companies? How do companies overcome the “broken dialogue” described by David
Shpilberg to begin growing their businesses?

As you might expect, the Forbes piece gave Wal-Mart as
an example of a company using technology to improve its bottom line business.

George Anderson – Moderator

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