Customers Rescue Kmart in PA

Discussion
Jan 31, 2003
George Anderson

By George Anderson


The Kmart store in Clinton County, Penn. was on the list of stores slated to close as the retailer seeks to emerge from bankruptcy. It isn’t any longer, says a report on the WNEP’s Newswatch 16 web site.


Kmart has decided to keep operating the store after employees, customers and local groups came to its rescue. The chain was able to strike a deal with the landlord and the Clinton County Economic Partnership to lower its rent and reduce the length of its lease.


“I told them to stick in there and give Wal-Mart some competition,” said George Yost, one of the customers that contacted Kmart when the closings became public.


Dan Simmons, the Clinton County Kmart’s store manager, said, “K-mart shoppers, we’d like to thank you for coming into our store, supporting us, through our ordeal. Kmart is here to stay,” Simmons told customers.


Moderator’s Comment: What are your thoughts on this
story?


Customer loyalty lives in Clinton County, PA.
[George
Anderson – Moderator
]

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1 Comment on "Customers Rescue Kmart in PA"


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Allison Baker
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Allison Baker
15 years 6 months ago

This is a very touching story of customer loyalty. However, this isn’t going to happen very often. In this case, the entire community came together to rescue this Kmart store, which is great, but incredibly unlikely. With all the competition with Wal-Mart, most customers would just shop somewhere else instead of protesting the store’s closing.

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