Armed Robbery! It’s OK…Just Training
Armed robberies have become a common and disturbing fact of
life for many working behind pharmacy counters. With that dismal reality
in mind, it makes sense companies would take steps to prepare workers for
the possibility that someone brandishing a weapon may one day walk in and
demand narcotics from the pharmacy’s stock.
That appears to be the reasoning behind an exercise conducted
in 2007 at the Hampton Behavioral Health Center in New Jersey. The training
session in question involved a masked gunman bursting into the store claiming
to have one of the pharmacy’s workers as a hostage and demanding that a tech
give him Oxycontin, according to The Philadelphia
What the pharmacy tech, Babette Perry, claims she didn’t know
at the time was the gunman was an employee of the company acting out a robbery
Following the event, Ms. Perry learned from the the person believed
to have been taken hostage, the human resources director at the company,
that everything was staged as part of a safety drill designed by Hampton
and its parent company Universal Health Services.
Ms. Perry has recently filed a suit against her employer and
Universal claiming she suffers from post-traumatic stress disorder.
believed that the gunman was capable of shooting her or holding her hostage,” according
to the lawsuit, filed last month. The suit claims that Ms. Perry was never
informed she would have to take part in the drill as part of her employment
and was not trained in how to properly handle such a scenario.
Services declined comment.
Questions: Is the type of drill described in this story useful in helping store
employees deal with armed robbers? Are there better ways
to train workers to deal with these types of situations?
- Lawsuit in Burlco over mock holdup – The
- Stick ’em up!
Just kidding. – USA Today