Actual Performance May Vary


By George Anderson
How are retailers doing this holiday season?
The answer to that question depends on whom you ask.
The National Retail Federation said retailers got off to a strong start over the Black Friday weekend and the group is expecting sales for the season to come in around six points higher than last year.
The International Council of Shopping Centers has been less bullish, projecting when-all-is-said-and-done that sales for the holiday will be up three to three-and-a-half percent.
Britt Beemer, chairman of America’s Research Group, told the St. Louis Post-Dispatch, “I think it’s a so-so Christmas. If I were retailers, I’d be a little worried.”
Whether sales are up a lot or simply a little, one thing that most seem to agree on is that sales this holiday season have been largely driven by promotions. The net result, some say, may be that while sales numbers will look good, profits will be disappointing.
Mr. Beemer said there are still a lot of opportunities left for retailers to drive sales even with less than a week left before Christmas. His company’s research shows that 14 percent of holiday shoppers have not even started yet.
Moderator’s Comment: What is your sense of what is actually happening this holiday season? What lessons are there to be learned from all the competing
projections in the press? –
George Anderson – Moderator
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8 Comments on "Actual Performance May Vary"
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This is clearly going to be a good holiday season. Anyone who is ignoring the early results is confusing the accuracy of past predictors. Black Friday results were good, and all of the other indicators predict a good holiday sell-through. It is difficult to determine whether it will be 3% above last year, or 6% above last year, but it will certainly be above last year. I would consider 3% the minimum levels of growth, with a possible upside moving to the 5% end. We should see all of the big box stores and major food and drug coming-in ahead of last year. Expect Wal-Mart to be leading the pack, since they stumbled last year.
My thumbnail survey (which is far from scientific) indicates that sales of lower cost and deeply discounted items were ahead at Black Friday, but full price and higher end goods were slow until this week. Look for sales to be ahead of the last few years, but with significant hits to margins. Sales will be good because consumers are feeling optimistic in spite of fuel costs, the war, and natural disasters. Maybe we are just tired of being down?
It will clearly be an uneven sales season. Out and about this week saw Best Buy, Circuit City and Wal-Mart parking lots full. Not a problem getting a space at the mall. I would be surprised by anything over 3% and I expect margins to decrease for two reasons. First, by mid-week, promotions will heat up as there is a lot of inventory on the sales floor. Second, there is great growth in gift cards. The problem with gift cards is they are redeemed for merchandise on promotion or close-out. Internet sales will be up, but this is more transfer from one channel to another. Retailing is never easy, but I expect a few more bankruptcies by the end of the first quarter.
I am continuing my pledge on not predicting this year’s holiday results until early January. I will say that I was at a Simon mall on Friday night and was almost shocked at how slow it was. My wife asked that we go over there and I reluctantly went thinking I would be fighting traffic and mall crowds. I never experienced either.
I think the toughest part is going to be making up for a weak November. Many of our clients and retailers we know are having a decent December but still not sure they’ll make up for the soft November. I guess this week will tell. I’ll definitely let you know when I make my annual prediction in early January.
Excluding auto sales and gasoline, I believe that retail sales November through January will be up around 3% versus last year. That increase will not pay for the increased overhead (shrink, advertising, utilities, compensation and benefits, rents).
Furthermore, the Darwinian march towards lower gross margins has continued, so overall profits will be worse. The internet reduces margins, even if the retailer isn’t online, simply because some of the competition is online. Retailing’s product mix is headed towards lower-margin categories, such as food and electronics. Traditionally, better margins are achieved in clothing, but the Asian imports are largely producing deflation, especially for shoes. And clothing styles aren’t innovative enough to produce big sales increases, except for less than a handful of chains, such as Aeropostale and Abercrombie & Fitch.