Your idea is spot on! I used to maintain a salad/hot bar and I would LOVE to do it again, but not allowing customers to "self-serve." I think the way to go is to have an attendant (me!) serve the food for you, even if it is just a simple salad. I love to engage in conversation with customers, and I would enjoy questions about ingredients, etc., and I think it would make the experience more personal and positive for the customer.
I used to maintain a salad/hot bar for a corporate cafe. Trust me, you don't want to eat the food. It has nothing to do with how the food is prepared, refilled, etc. It has everything to do with the customers that use it, and this has nothing to do with COVID. I would stand near the station to make sure everything was filled, and constantly cleaned the area. I have seen customers use their hands to pick food, take a bite of something, and put it back, use the same utensils in a variety of items, including meat and non-meat products (not cool for the vegan/vegetarian customer). I have seen customers "sample" the soup using the soup ladle and putting it back into the pot for others to use.
I cannot get back to shopping in a "big way" because I have no extra income. My entire income now goes to the basics: mortgage, utilities, food, car payments, gas. If I do not get the next stimulus payment soon, I will not be able to meet my next mortgage payment.
As someone that works for Whole Foods as a Prime Shopper, I completely agree with your comment and it sounds like you shopped at the store I work at with no strawberries and empty shelves. The store is no longer welcoming and looks sterile. The positive "in-store experience" no longer exists because the focus is on fulfilling e-commerce orders.
I am a major inconvenience to customers trying to shop inside of the store because I have to fly around them in order to meet the demands of metrics like being able to pick and bag a minimum of over 100 items per hour. If a customer asks me for assistance, my metrics go down and I am reprimanded for it. There is no longer a focus on in-store customer service. Yes, there are more pickers than customers and everywhere you turn, you see an Amazon sign.
It is one thing to "get stuck on a bus or train" and not being able to use a restroom. It is another thing to be "penalized" by your employer for needing to use a restroom. Yes, if the basic right to use a restroom while working is denied, then it does warrant the need for union representation. What next, am I supposed to wear a catheter!
Interesting that you mentioned being penalized for using the restroom because this is, in fact, true. I work as an Amazon Prime Grocery Shopper. We use an iPhone to manage our orders. If we need to use the restroom, we must change our status from "Available" to "Performing Other Tasks." However our "metrics" are monitored, and this includes our availability. Every time we use the restroom and change our status to "Performing Other Tasks," our metrics decrease and we are penalized.
Benefits are a HUGE concern for those of us that work under the Amazon umbrella. Amazon is notorious for hiring employees as "seasonal workers" that work 30+ hours per week (considered full-time hours), but not providing benefits because they are not "regular" workers. I fall into that category. I was hired as a "seasonal shopper" and always work 37.5 hours per week, again full-time hours, but I am not eligible for any benefits. My "contract" ended in December, yet I still work there and was told that my contract will not end unless I choose to leave. When year-end bonuses were given out "regular" workers received $300 and "seasonal" only received $150. This practice takes place all the time, and not just for shoppers - all store personnel and I am sure it takes place in warehouses too. Bottom line, Amazon tries to get away with hiring employees that work full-time hours, and taking advantage of them because they are "seasonal." This is one of many reasons why I would like to see Amazon unionized.
Yes you are a FOOL! I do my research on the political and social viewpoints of the CEOs and other management officials of EVERY company that I purchase products from. If their views do not align with mine, especially if they are extreme views like Lidell, then I take my business elsewhere. And this is more mainstream than you think.
As someone that works in a grocery store, I will NOT be forced to get a COVID-19 vaccine as a condition of my employment. I have severe medication allergies, and I cannot even take Advil. I also have adverse reactions to flu shots, and ended up hospitalized twice because of them. While I think it is important to get vaccinated against COVID-19, I personally need more information regarding the side effects, and that won't happen until a lot more people are vaccinated.
It isn't just the Millennial and Gen Z audiences that seek purpose-driven brands, etc., it is us Baby Boomers as well. We may be old, be are not dead yet, and as we age we are forced to live on more limited incomes, and are much more aware of whom our dollars support.
I couldn’t disagree more. This is the exact forum needed for this discussion.
I am not a top executive or a member of senior management of a company. I am just your average every day grunt worker for a grocery store, and your average every day consumer.
I follow Retailwire because I am interested in how retail businesses operate from top to bottom, and what the industry experts have to say. It has provided me with a lot of insight, especially helping me to decide where I will or will not spend my hard earned paycheck.
I thoroughly research companies before I shop with them to ensure that their mission statements align with my personal views. Those views never included the political affiliations of the company until Donald Trump became President. There is no excuse for what took place this week at the Capitol, and Trump is responsible for it, just as he is responsible for the great divide our country has become during the past four years.
I applaud Shopify for their decision. I also applaud Simon & Shuster for cancelling the publication of Senator Hawley’s book. I would never purchase something from My Pillow because Mike Lindell is a prominent Trump supporter. I support companies like Penzey’s Spices, not just because their spices are the best in the world, but because owner Bill Penzey is known for his anti-Trump views and seeing that everyone is treated equally.
As an "Average American" grunt worker and not a CEO or high-end executive, I will NOT be spending anything this holiday season - not one penny. I lost my job in the food industry due to COVID-19 and ended up in my current position two months ago. I am struggling to make ends meet and pay for the basics: mortgage, food and utilities. My gift-giving to myself will include nothing. It would be nice if you bothered to tip me for doing your grocery shopping and loading those groceries in your car so that you don't have to risk contracting COVID-19 in the store, while I do. In fact, three of my co-workers recently tested positive. As for the rest of my family and friends, they too will NOT be spending anything this holiday season. It's time for the higher-ups to realize the real struggle of the Average Joe.