PROFILE
  • Sid K. Hasan
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Sid K. Hasan

Retail Futurist + CEO @ MeSpoke
An ex-TECH (services) partner who stumbled upon an idea to democratize the fashion & beauty shopping experience while valuing user-generated content. Technology = Enablement
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  • Posted on: 12/17/2018

    Are retailers getting over their SKU management hurdles?

    There is only one way to predict the future (shelf future) - this is by understanding the past. Technology, data and the right analyst can solve a lot of these pains.
  • Posted on: 12/14/2018

    Does Starbucks have a big delivery opportunity?

    Well said.
  • Posted on: 12/14/2018

    Does fear motivate workers or make things worse?

    Technology moved to an Agile paradigm. Everyone is equal, common goals, celebrations and mutual respect. If only retail was run by CMOs and not CFOs. If only...
  • Posted on: 12/14/2018

    Does Starbucks have a big delivery opportunity?

    I'm on the fence -- I still enjoy the physical Starbucks experience. Why not focus on bringing me and my associates back in? The affiliate (driver) opportunity could be a stepping stone for Starbucks -- gaining last mile touch-points is valuable. Apple Pay + Apple Watch = innovation which gets us closer to never going into our pockets or pocketbook. I think the Starbucks and Uber Eats deal is a chess move which pays off much farther down the board.
  • Posted on: 12/14/2018

    H-E-B puts mobile scan and go tech in customers’ hands

    I believe the first iteration of QR was premature. Now is the time. QR has benefits that far outweigh just the checkout.
  • Posted on: 12/10/2018

    Will Dollar General’s DGX concept be a hit with urban Millennials?

    YES. Have a look at what Five Below has done to the market. I see this trend building up and out. Data suggests this model is here to stay.
  • Posted on: 12/07/2018

    Have retail store associates fallen into a hypnotic state?

    In God we trust; all others must bring data. CMOs are need to run/operate retail -- not FINANCE-minded folks.
  • Posted on: 12/07/2018

    Have retail store associates fallen into a hypnotic state?

    Brilliant steps. In the tech world we moved to an Agile (iterative) paradigm.
    1. Daily stand-up;
    2. Cross functional teams;
    3. No managers - everyone is equal;
    4. Afternoon celebrations;
    5. Faster go-live turnaround.
    I think a data-driven approach could help. Imagine if consumer data was presented in step 1 and every person on the sales floor knew what's hot, what's not and who may be coming in -- in the next five to seven days. Tech is here to stay - Retail needs to embrace this and equip associates with off/online data-driven tools.
  • Posted on: 12/06/2018

    What is the dollar value of trust?

    Garbage in, garbage out (a common tech saying). CMOs are only as good as the Excel sheet in front of them. The back-office tech folks that serve up data must be tied to their business counterparts. EDW (enterprise data warehousing) is a daunting task to tackle. Without proper data definitions, stewardship and continuity (front/back office) we will never speak the same language and a customer's true worth (LTV) will not be achieved. Here's a scenario: A CMO asks for a report on the SE of his physical footprint, showing repeat transactions from the same customer. The data dude receives the requests and joins the wrong two tables in the database and sends of the spreadsheet. The CMO's staff looks at the report not knowing they are looking at Bill Jones and others who live in the NORTHEAST and not the SOUTHEAST. They give a summary to the CMO and the CMO takes action -- YAWN. EDW is a supreme offering offering retail should consider in their near-term strategy. P.S.: I am a simple shopper who loves three to five brands and retailers. Smile when I walk in and tell me where the Tide is -- Shouldn't you already know I am coming in every eight days for this item?
  • Posted on: 12/06/2018

    Walmart: Floor cleaning robots will give associates more time to serve customers

    Robotics, AI and machine learning are only as good as the data we serve them. Now, the one aspect of automation that WE cannot combat is speed. A CPU's (robot) ability to think and contemplate and execute over time will outpace us. Moore's Law holds true today as it did nearly 50 years ago -- I believe Dr. Moore predicted speed would double for the next decade (~1965). Walmart is not a retailer. It is not a brand. It is a marketing company that sells CPG and more. Automation is here to stay.
  • Posted on: 12/05/2018

    Drugstore/grocery pilot is two-thirds Walgreens and one-third Kroger

    The answer here may be Amazon buying Rite Aid. Jeff Bezos is not buying brick-and-mortar for ketchup and amoxicillin -- he's buying to gain a holistic view of a consumer's buying manifest. I urge my fellow RetailWire readers to understand one fundamental principle: "In God we trust; all others must bring data."
  • Posted on: 12/05/2018

    What’s next for Small Business Saturday?

    Dear small business owners: I urge you to stick around and go back to the future. Go back to a time where WE loved your offering, service and value. Look at your consumers as advocates and value their long tails. The TupperWare model is brilliant -- go back to the future. The only strategic shift needed is realizing who you USED to be and going back to that person/character. P.S., Catalogs coming back = opportunity.
  • Posted on: 12/04/2018

    Walmart gives associates a tool to deal with out-of-stocks

    Mark, your thoughts remind of an article I read along my startup journey. It opened my eyes to cart abandonment -- an epidemic that needs better medication.
  • Posted on: 12/04/2018

    Walmart gives associates a tool to deal with out-of-stocks

    I agree, Mark.
  • Posted on: 12/04/2018

    Walmart gives associates a tool to deal with out-of-stocks

    Opportunity, touch points, engagement -- period.
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