PROFILE

Peter Charness

SVP Americas, TXT Retail, an Aptos Company

Peter Charness is a software/retail executive with significant experience (domestic and international) in innovating solutions for the retail and CPG industries.

As a CEO, Chief Marketing Officer and Chief Product Officer, Peter excels at revenue generation through areas such as, product management, product marketing and development, positioning, lead generation, Marcom and business/sales development. He is also experienced in mergers and acquisitions and partnerships

As a VP of Logisitics and Technology (CIO) Successful history of providing the right leadership and experience for inventory management and optimization for the Retail supply chain.

Specialties include:

Industry leading experience and capabilities in all manners of solutions for retailers and CPG Companies.

Particular emphasis on inventory optimization, retail ERP, merchandise planning and inventory management, POS and store operations, CRM and category management.

Significant depth in business intelligence, product management, product marketing, industry marketing, and inventory management.

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  • Posted on: 09/17/2019

    How high will the holiday retail sales ball bounce in 2019?

    Bullish on Black Friday — bearish on Christmas business overall. The news cycle is headed into negative territory. As some have noted, the cheer won't be evenly distributed. I agree that department stores will struggle, with other sectors moving ahead.
  • Posted on: 08/13/2019

    Grocers develop their own tech responses to Amazon Go

    I wonder if the days of DPP (direct product profitability) will make a comeback. Can you imagine ... you can buy that item for $2.99 and wait a bit for a cashier, or if you want to go to a scan and go outlet you can pay $3.50 until the equipment is paid off....
  • Posted on: 08/07/2019

    Walmart trains quarterly for active shooter events

    So borrowing from the fable of the frog in boiling water/heating water ... are we cooked yet? (BTW, the frog fable is false ... google it.)
  • Posted on: 08/05/2019

    Will outsourcing jobs help Lowe’s associates better serve customers in stores?

    A reduction in workforce AND a reduction in product knowledge at the same time. Nothing like assembling something to get to understand and be able to advise a shopper.
  • Posted on: 08/01/2019

    Should Simon Property Group bail out (invest in) more retail tenants?

    If we were talking about Amazon taking a stake in marketplace companies who need a little help this board would be lighting up like crazy. I suppose mall owners can also be PE companies, but they will open themselves up to all sorts of challenges if they give favorable treatment to "owned" companies. I'm more on the side of focusing on keeping their physical assets interesting and vibrant. Despite the fact that retail looks "easy" to those outside of it (or closely related to it), other than money and (favorable workout) terms what does Simon really bring to a suffering retailer?
  • Posted on: 07/31/2019

    Who will seize the opportunity to turn stores into fulfillment centers?

    If retailers measured a bit differently, the most productive associate, and the most productive space in the store may well be the associate standing in front of that small packing table in the back, fulfilling online orders and shipping them out. After all, no matter where it was ordered, it's not a sale till it's shipped. Properly thought through and with some innovations in inventory planning, better logistics and in store facilities, ship from store makes perfect sense for customer sat.
  • Posted on: 07/29/2019

    Is private equity ownership killing retail?

    Instances of PE/retail relationships are not all equal, but there have been some really, really egregious examples of PE companies buying a retailer for the real estate, loading it up with debt, and creating a scenario where there was little chance the retailer (and the jobs) could survive it all in a relatively healthy company. Perhaps those worst cases are the ones that need protection.
  • Posted on: 07/25/2019

    Has Amazon ‘destroyed the retail industry’ in the U.S.?

    1. Last I looked, the retail industry was vibrant and growing ... some retailers not so much, others more so. Kind of the quick and the dead. Just like it's always been, and faster today ... like most things. Retail industry destroyed? Not by any measure. 2. What illegal acts did Amazon do, other than invest for the long term, focus on the customer, and be smart, innovative and create success? Price fixing? Restraint of competition? 3. Concentration of power, too much market share? Well not by any meaningful percentage, and if you take "marketplace" as an analogy for a shopping mall, then one could as easily argue that the few dominant retail mall owners should be broken up as well -- way too powerful. The retail industry was due for a change when the Internet became a practical medium for browsing and buying. Hardly been an act of treachery by Amazon.
  • Posted on: 07/16/2019

    CEO says Walmart’s stores are the answer to Amazon – at least for groceries

    Cracking the code for grocery, or frankly anything else, means processing and delivering product (or produce) from the retailer's best placed location to the customer's door at the lowest price, since customer's won't (explicitly) pay for delivery. Stores are more close to the customer than warehouses, but not as cost effective per pick. The winner will own the lowest cost, fastest customer delivery method. My belief -- hard to beat thousands of stores IF better logistical/picking support is set up in each store, with the associated product in stock logistics to support those online orders 100% fulfilled.
  • Posted on: 07/12/2019

    Are cloud kitchens the next evolution of food delivery?

    Home food delivery is an interesting business model in a state of change. To a "street restaurant" who uses Grub Hub for selling/delivery, they have all the costs of the physical plant/store, but Grub Hub is taking upwards of 30% of the selling price of each order. I can't see how that is sustainable where margins in a restaurant are too thin for that. Now take away the physical presence and go to a ghost kitchen and maybe there's a way to make ends meet. I wouldn't be surprised to see some of the "grub hubs" offer the kitchens as the next step. Like most things we discuss on this board, this isn't an all or nothing business model; some want food out, some want food in and there's plenty of room for both models. I agree with the comments on "brand" which indicate that to be successful with either model, you probably need to do both.
  • Posted on: 07/08/2019

    Is Walmart at an online crossroads?

    How much did Amazon lose in their first three to five years of building out capability for online retail? I wonder what Walmart is capitalizing vs. expensing to get to a $1 billion single year loss. Selling commodity products in stores only (or mostly) is not a great alternative either.
  • Posted on: 06/17/2019

    Does self-checkout make sense for Costco?

    A "fewer items" express self check out line at Costco would be good news for Costco, and bad news for my budget. I'd be there all the time. Next up ... how about a smart app for finding an open space in their over crowded parking lot, with the overly anxious and aggressive drivers all looking for a space to park?
  • Posted on: 06/12/2019

    Has Barnes & Noble found its savior(s)?

    B&N's savior would be the customer if they can sell goods and services that the customer wants to buy. Ownership (new or other) needs to figure that one out. Big Box bookstores are a tough game, although Indigo Books (until recent quarters) seemed to have figured out how to operate this format. I read books exclusively on a tablet, but if I could have the experience of wandering through a physical store for shopping titles, and pointing and clicking to buy, I'd be all in. Seems the right combination of browse in-store, buy in-store, deliver online, (without even a shipping delay) or see now, buy now just isn't quite there.
  • Posted on: 05/31/2019

    What if unwanted online purchases didn’t have to be returned?

    It seems to me that the "just keep it" policy combined with malicious intent = free stuff, to some segment of the population who will go to town with this option. It's hard to argue with the math on cost of returns vs. margin. I'm more inclined towards the "donate it" idea, where the donation can be substantiated as having been done through a scan or a QR code at the donation center to validate that the customer did in fact donate the product. There's still room for fraud if someone really wants to do it, but it's more of a win/win all around AND the retailer should be able to claim a tax credit for each donation.
  • Posted on: 05/23/2019

    BBQ Guys and Lowe’s discuss best practices for implementing AI tech

    I get the role of "translators" during the development cycle to ensure that the data scientists have the right context surrounding what they are looking at/building. But what happened to self explanatory analytics that are well-targeted/simple to understand and relevant to the person's role?

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