PROFILE

Peter Charness

SVP Americas, TXT Retail, an Aptos Company

Peter Charness is a software/retail executive with significant experience (domestic and international) in innovating solutions for the retail and CPG industries.

As a CEO, Chief Marketing Officer and Chief Product Officer, Peter excels at revenue generation through areas such as, product management, product marketing and development, positioning, lead generation, Marcom and business/sales development. He is also experienced in mergers and acquisitions and partnerships

As a VP of Logisitics and Technology (CIO) Successful history of providing the right leadership and experience for inventory management and optimization for the Retail supply chain.

Specialties include:

Industry leading experience and capabilities in all manners of solutions for retailers and CPG Companies.

Particular emphasis on inventory optimization, retail ERP, merchandise planning and inventory management, POS and store operations, CRM and category management.

Significant depth in business intelligence, product management, product marketing, industry marketing, and inventory management.

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  • Posted on: 07/16/2019

    CEO says Walmart’s stores are the answer to Amazon – at least for groceries

    Cracking the code for grocery, or frankly anything else, means processing and delivering product (or produce) from the retailer's best placed location to the customer's door at the lowest price, since customer's won't (explicitly) pay for delivery. Stores are more close to the customer than warehouses, but not as cost effective per pick. The winner will own the lowest cost, fastest customer delivery method. My belief -- hard to beat thousands of stores IF better logistical/picking support is set up in each store, with the associated product in stock logistics to support those online orders 100% fulfilled.
  • Posted on: 07/12/2019

    Are cloud kitchens the next evolution of food delivery?

    Home food delivery is an interesting business model in a state of change. To a "street restaurant" who uses Grub Hub for selling/delivery, they have all the costs of the physical plant/store, but Grub Hub is taking upwards of 30% of the selling price of each order. I can't see how that is sustainable where margins in a restaurant are too thin for that. Now take away the physical presence and go to a ghost kitchen and maybe there's a way to make ends meet. I wouldn't be surprised to see some of the "grub hubs" offer the kitchens as the next step. Like most things we discuss on this board, this isn't an all or nothing business model; some want food out, some want food in and there's plenty of room for both models. I agree with the comments on "brand" which indicate that to be successful with either model, you probably need to do both.
  • Posted on: 07/08/2019

    Is Walmart at an online crossroads?

    How much did Amazon lose in their first three to five years of building out capability for online retail? I wonder what Walmart is capitalizing vs. expensing to get to a $1 billion single year loss. Selling commodity products in stores only (or mostly) is not a great alternative either.
  • Posted on: 06/17/2019

    Does self-checkout make sense for Costco?

    A "fewer items" express self check out line at Costco would be good news for Costco, and bad news for my budget. I'd be there all the time. Next up ... how about a smart app for finding an open space in their over crowded parking lot, with the overly anxious and aggressive drivers all looking for a space to park?
  • Posted on: 06/12/2019

    Has Barnes & Noble found its savior(s)?

    B&N's savior would be the customer if they can sell goods and services that the customer wants to buy. Ownership (new or other) needs to figure that one out. Big Box bookstores are a tough game, although Indigo Books (until recent quarters) seemed to have figured out how to operate this format. I read books exclusively on a tablet, but if I could have the experience of wandering through a physical store for shopping titles, and pointing and clicking to buy, I'd be all in. Seems the right combination of browse in-store, buy in-store, deliver online, (without even a shipping delay) or see now, buy now just isn't quite there.
  • Posted on: 05/31/2019

    What if unwanted online purchases didn’t have to be returned?

    It seems to me that the "just keep it" policy combined with malicious intent = free stuff, to some segment of the population who will go to town with this option. It's hard to argue with the math on cost of returns vs. margin. I'm more inclined towards the "donate it" idea, where the donation can be substantiated as having been done through a scan or a QR code at the donation center to validate that the customer did in fact donate the product. There's still room for fraud if someone really wants to do it, but it's more of a win/win all around AND the retailer should be able to claim a tax credit for each donation.
  • Posted on: 05/23/2019

    BBQ Guys and Lowe’s discuss best practices for implementing AI tech

    I get the role of "translators" during the development cycle to ensure that the data scientists have the right context surrounding what they are looking at/building. But what happened to self explanatory analytics that are well-targeted/simple to understand and relevant to the person's role?
  • Posted on: 05/21/2019

    How should retailers raise prices to offset tariffs?

    Just to double check the scale of this problem -- if it's a 25 percent charge against the cost of finished goods from China, it's going to take a lot more than the stated 2.3 percent increase at retail to maintain gross margin, no? A 25 percent cost increase on landed costs is not going to be absorbed or disguised by retailers.
  • Posted on: 05/14/2019

    Lands’ End is looking to get out of Sears like a bat out of hell

    Well there's strategy and then there's execution. Whether Lands' End ever belonged in Sears seems well debated here ... but I doubt few would debate that the execution of well assorted, and in stock positions in-store was ever achieved, leaving the strategy stranded.
  • Posted on: 05/14/2019

    Did Walmart just one-up Amazon on next day deliveries?

    There is the stated capability and then there is reality. I find more than a few of my Amazon two-day deliveries don't actually achieve that standard, even if on check out it indicates the exact date. I'm for consistency and meeting expectations. If I want something that much that I can't wait at all I'll combine health and gratification and actually walk to pick up the product the old fashioned way.
  • Posted on: 05/13/2019

    Petco opens in-store kitchen for pets

    For those to whom pets are "children", this is a great experience. "Happy Meals" indeed?
  • Posted on: 05/13/2019

    What’s wrong with the (fill in the blank) category?

    Trends change at a faster pace than ever. As more new products introduced, that means more old products are de-listed. Consumers tend to vote with their wallet, Retailers don't de-list products or reallocate space unless the customer leads the way.
  • Posted on: 05/13/2019

    Why is Party City closing profitable stores?

    If the statement was closing profitable stores that were "downtrending" it might feel more logical. Clearly in the omnichannel world a store plays a role beyond just its brick-and-mortar presence, and measuring that building across all channels makes sense. Managing the total real estate portfolio on this basis and investing in higher opportunity locations makes sense.
  • Posted on: 04/29/2019

    Why can’t Amazon convert Prime shoppers into Whole Foods shoppers?

    1. Location, Location, Location.... 2. Changing shopping habits is hard. 3. The number of items and the choice availability doesn't compete with a full line grocery store.
  • Posted on: 04/22/2019

    Is it time to push the ‘go faster’ button on cloud computing?

    I see two sides to the cloud. Going faster in terms of procuring on-demand infrastructure and making some types of applications more affordable (BI - heavy but non-continuous use of resources) and solution functionality - time to deployment. No question on a benefit from the first one. Are the applications that are cloud-ready at a point of functional superiority at this point? The answer to that one may not be uniform.

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