PROFILE

Paula Rosenblum

Managing Partner, RSR Research

Paula Rosenblum is co-founder and Managing Partner at RSR Research and is widely recognized as one of the industry’s top retail technology analysts. She was selected as one of the “Top 50 Retail Influencers” in 2013 and writes a weekly blog for Forbes. Previous to her 12 years as an analyst, she spent over 20 years as a retail technology executive and CIO at companies including Hit or Miss, Morse Shoe, Domain Home Fashions and others.

Paula received her MBA in 1991 from Northeastern University, with a major in management of High Technology firms and was nominated to the Beta Gamma Sigma honor society. She’s active in a variety of organizations supporting human growth and development, and has been involved with the RetailROI charity since its earliest days.

Other Links from Paula Rosenblum:

RSR Research blog

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  • Posted on: 10/18/2018

    LabCorp deal brings blood testing to Walgreens’ pharmacies


    That's a very cool idea. And it's great for LabCorp as well. Walgreens is doing some very clever things. Small footprint store, and a soupcon of health and beauty services. I like the vaccination opportunity as well.
  • Posted on: 10/17/2018

    Eddie Lampert is the worst

    You can't talk about "worst" retail executives without mentioning Bob Nardelli or Ron Johnson. Especially Nardelli. You had to work hard to have decreasing comp sales during the real estate boom of the early 2000s. The thing about Lampert is this was always his end game -- getting the real estate. What was Nardelli's or Johnson's excuse? But we should also ask who the best have been. Nardelli was followed by Frank Blake, who magnificently cleaned up the mess.
  • Posted on: 10/16/2018

    ‘Frictionless’ is the annoying word of the year

    Hi Ryan! Well, we only have to check because prices change too often. I went through this in another story - the story of buying pool filters and discovering that Amazon's price changes by about 40% over the year. Camelcamelcamel.com alerted me, and the price point (40-60 bucks) is high enough that I want to know. Way back in the day there was a company named Tweeter that would automatically issue you a check if a lower price was found elsewhere. That's frictionless. But all this looking around because of the games retailers play - that's obligatory and it's also friction.
  • Posted on: 10/16/2018

    ‘Frictionless’ is the annoying word of the year

    Yes, what next????
  • Posted on: 10/15/2018

    Will anything change for Sears after Chapter 11?

    Actually, the analogy is interesting. Toys "R" Us actually went down under the debt burden created by its PE owners. Sears went down because of the greed and asset sell-off of its CEO and owner.
  • Posted on: 10/15/2018

    Will anything change for Sears after Chapter 11?

    Well, first of all, I have never heard the term "EBITDA positive locations." I've heard of "Store Contribution greater than X%" but I've never heard that one. Stores have to throw off cash to contribute to home office and distribution expense. This is not rocket science. Second of all, I seem to be the only person suggesting they would have been better of, shareholder-wise, going directly into liquidation sale mode. Remember way back when Circuit City declared right before the holiday season? No one was going to buy electronics and big ticket from a company they were unsure would be around and the company failed. That's different from saying "Okay, hand this thing over to liquidators." They tend to charge more for product in the first few weeks than they might during a sale, and there is no customer expectation of support post-sales. This is, quite simply, an American retail tragedy. Thanks for unlocking the value in all those assets, Eddie. Well-done. Sheesh.
  • Posted on: 10/12/2018

    Cannabis-infused drink and food makers are high on grocery opportunities

    I can't find that info anywhere. Wikipedia still reports it as a Schedule 1 drug.
  • Posted on: 10/12/2018

    Cannabis-infused drink and food makers are high on grocery opportunities

    Under the current laws, this is all really complicated. After all, any bank accepting deposits that come from the sale of cannabis-based products can be indicted for money-laundering.
  • Posted on: 10/12/2018

    Cannabis-infused drink and food makers are high on grocery opportunities

    I think the likelihood is there. Grocers are merrily selling health drink Kombucha, which contains a bit of alcohol. And I'm pretty sure you can get CBD out of hemp, which is less illegal. Here's the thing, though. Do we know if any of this stuff actually works for all the things people claim it does? No one knows, because we still call it a Schedule 1 drug (thanks Dick Nixon!) and so no actual research happens. I know that marijuana is essentially harmless, certainly less harmful than alcohol but I'd love to see some data on the things it is and isn't good for. That's not going to happen under the current administration. Next one, maybe.
  • Posted on: 10/11/2018

    Would biometric feedback shopping carts creep out Walmart’s customers?

    I do think customers would not like it and, as Neil said below, there is absolutely nothing in it for them.
  • Posted on: 10/10/2018

    Will Starbucks prosper or suffer under a hedge fund’s influence?

    I would be very unhappy with an "activist investor" on board. Especially this one. Can you spell JCP? Personally, I can't think of ONE that has been useful. Carl Icahn makes me ill, and most of the others that have come and gone have raped and pillaged the companies they invested in for their own gain only. Creepy stuff.
  • Posted on: 10/05/2018

    Are retailers getting too political with voter registration campaigns?

    Amen.
  • Posted on: 10/05/2018

    Are retailers getting too political with voter registration campaigns?

    There are countries where voting is a requirement, not a choice. We are more "democratic" in allowing people to shirk that responsibility. Younger potential voters historically really have a hard time getting it together to vote. Heck, I cast my first vote at 30. I think it's great for retailers to encourage people to get out and vote. I may not like the results, but at least I'll know it was decided by more than 45 percent of eligible voters!
  • Posted on: 10/04/2018

    Can a new CEO revitalize J.C. Penney’s business?

    What I like is the fact that she accepted Shopko for what it is - a banner with unlikely growth potential, and found a way to maximize sales and profits as a private company. If she can do the same with J.C. Penney, I think she'll have another win.
  • Posted on: 10/03/2018

    Trader Joe’s success is a matter of values

    I think it's Kaizen. Long before Amazon bought Whole Foods, I took the day trip down to Trader Joe's to go shopping (there are none near my home). I had a long chat with our cashier who was formerly with Whole Foods. She said Trader Joe's was much more interested in giving the store associates autonomy and the ability to change things than Whole Foods. She was very passionate about it. You can't beat that. I just wish there were more of them!

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