Jennie GilbertChief Operating Officer, Retailer Web Services
Jennie Gilbert is the Chief Operating Officer of Retailer Web Services (RWS), whose mission is to serve independent retailers and help them realize their dreams through the promise of technology. She has a deep understanding and anticipates the needs—as well as the potential—of independent retailers through her personal touch in providing the RWS line of intelligent software solutions and web services. A graduate of Arizona State University, Jennie is a frequent speaker at durable goods retail conferences; her expert articles and advice for independent retailers to maximize digital marketing and increase sales have been published in various industry and business media, including TWICE, Furniture World, Furniture Today and Sleep Retailer. She is the co-author of “RE:THiNK: 11 surprising things you should do now to win retail customers in the digital age” (Retailer Web Services, 2015) and a contributor to “Recalculating: 97+ Experts on Driving Small Business Growth” (Small Business Digest, 2016). Jennie is an avid dog lover. In-between meetings, she can be found outside RWS offices, walking “Maybelline,” her Pitbull mix pup (and the inspiration for RWS book covers).