When should a retailer work with Amazon Web Services?
In February it was announced that Best Buy chose Amazon Web Services as its preferred Cloud technology partner. This would not be so newsworthy If not for the m...
How can retailers fund strategic priorities as challenges abound?
More than two years into the novel coronavirus pandemic and retailers are still searching for answers. What can retailers do to competitively fund the initiativ...
Reality hits omnichannel retail with a hard truth
Does a customer really care who handles their purchases, customer service questions or returns so long as it’s fast and convenient? Is a unified back-end proc...
Will physical and digital retail operations perform better on their own?
The lure of high valuation, standalone digital businesses is leading some retailers in a new strategic direction. Are retailers’ sales and profit objectives m...
Will ‘hyperautomation’ determine retailing success from this point forward?
The success of functions including sales, operations, procurement and shipping depends on retailers’ ability to apply analytics at scale towards developing be...
Are retailers set up to scale the value of AI investments?
According to McKinsey, the retail industry has the potential to create $1.7 trillion of value, or 12.39 percent of total sales, from artificial intelligence. Ho...
Learn about AI success from execs who are getting it right
A characteristic of companies achieving the most value from investments in artificial intelligence are executives able to articulate the role of AI in their bus...
Is now the right time for retailers to actively pursue AI?
Many surveys and much of the available research shows about a 50/50 split between companies that understand how to apply artificial intelligence technology to t...
Will we see AI’s impact on 2019 holiday results?
A majority of executives whose companies have adopted AI report that it has provided an uptick in revenue in the business areas where it is used, and 44 percent...
Do retailers need better business intelligence tools or a better analytic strategy?
Most retailers still use Excel for data analysis. Many tried business intelligence software that promised to doing something more valuable than what is possible...