Bob Phibbs

Bob Phibbs

Contributor

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Have cross-selling and upselling become lost retail arts? Discussion

Have cross-selling and upselling become lost retail arts?

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Conquering store associates’ selling fears is key to driving sales Discussion

Conquering store associates’ selling fears is key to driving sales

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How do you grow sales the week after Christmas? Discussion

How do you grow sales the week after Christmas?

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How can retailers cope with anxiety about the future? Discussion

How can retailers cope with anxiety about the future?

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How to hire people who do not look like you Discussion

How to hire people who do not look like you

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How should retailers guide staff through the coronavirus crisis? Discussion

How should retailers guide staff through the coronavirus crisis?

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What makes a great assistant store manager? Discussion

What makes a great assistant store manager?

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What are the signs of a dying retail business? Discussion

What are the signs of a dying retail business?

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What does it take to develop top retail store managers? Discussion

What does it take to develop top retail store managers?

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Three experiential retailers doing store design right Discussion

Three experiential retailers doing store design right

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Will Mastercard’s sonic identity connect with consumers on a new level? Discussion

Will Mastercard’s sonic identity connect with consumers on a new level?

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What do shoppers really want? Do retailers have a clue? Discussion

What do shoppers really want? Do retailers have a clue?

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Have retail store associates fallen into a hypnotic state? Discussion

Have retail store associates fallen into a hypnotic state?

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Stores find that kids can be scarier than a bull in a china shop Discussion

Stores find that kids can be scarier than a bull in a china shop

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Reasons you’re afraid of retail sales training and what to do about It Discussion

Reasons you’re afraid of retail sales training and what to do about It

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Retailers must unite to bring dying downtowns back to life Discussion

Retailers must unite to bring dying downtowns back to life

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Will department stores regret their off-price push? Discussion

Will department stores regret their off-price push?

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What does it take to improve an underperforming retail sales team? Discussion

What does it take to improve an underperforming retail sales team?

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