Amazon is purportedly working with sellers to combat tariffs and possible price hikes.

In anticipation of higher tariffs on imported goods, Temu is pulling back from the U.S. market.

Some Amazon vendors see current tariffs on Chinese goods as a roadblock to selling in the U.S.

GenAI is driving increased traffic to U.S. e-commerce sites. Will AI-driven sales become the standard when it comes to online retail?

Best Buy is partnering with Mirakl to allow third-party vendors to sell on its website.

Amazon exec Doug Herrington discussed the value of risk-taking at NRF 2025. What lessons can be learned?

Amazon’s popular Try Before You Buy program will soon come to an end.

The Temu app operator is facing increased competition and lack of experienced staff.

Amazon is jumping into the deep discount marketplace with Haul.

Supposedly, the Amazon glasses could improve a delivery driver’s efficiency.

Amazon Pharmacy is building up its same-day prescription medication network to include service to almost half of the U.S.

Amazon blames consumers for slowing sales in 2024 second quarter.

Eighty-one percent of companies are reliant on third-party cookies while 85 percent of consumers want brands to use only first-party data, according to a new report. What advice would you give marketers about shifting from reliance on third-party data to first-party data for ad targeting?

According to a new report, the three most prevalent personalization tactics are predictive personalization, email send-time optimization and buyer journey-based personalization. What do you think are the most effective, most overrated and most underrated personalization techniques and related data-mining approaches?

TikTok appears to be pumping the brakes on its U.S. livestreaming plans while retailers and platforms, including Amazon.com, Poshmark, Qurate, Shein and Walmart, are stepping on the gas.

Sephora will soon require members of its Beauty Insider loyalty program to spend a minimum of $25 online to have their “Free Birthday Gift” mailed to them.

Research from Cornell University finds adding “one-click” checkout leads online shoppers to increase their website visits, purchase a broader range of merchandise and spend an average of 28.5 percent more versus previous buying levels.

University research finds virtual fitting rooms aren’t “uniformly positive” for customers, particularly those customers with unhealthy body image perceptions.

Walmart earlier this week unveiled its redesigned website and app, which immediately drew comparisons to Amazon.com.

More than half of shoppers (54 percent) shop for meat, chicken, or fish primarily in physical stores, according to a PYMNTS survey. Does the need for speed make it difficult (nearly impossible) for stores to pick fresh meat and produce that will meet the quality standards of online grocery customers?

Amazon is believed to be behind the “generative” AI race between Microsoft and Google, which hosted media events in early February highlighting their generative AI technology. What advice would you have for retailers exploring generative AI systems like ChatGPT?

A new report says Amazon intends to become a significant force in same-day deliveries. How close it is to achieving that goal may surprise a few. Will same-day deliveries in major U.S. markets help Amazon recruit and retain Prime members?

Overstock.com had a challenging 2022, but it could have been worse. The online furniture and home goods retailer reported a 30 percent year-over-year revenue decrease and a net loss of $35 million. How do you see Overstock.com positioned against its rivals in the furniture and home goods space for 2023?

Target plans to invest $100 million by the end of 2026 to open six new sortation centers as it seeks to increase the number of next-day orders it fulfills while simultaneously lowering its costs. How do you expect Target’s sortation centers to affect its in-store and last-mile operations?

A university study finds telling online shoppers that grocery supplies are low can help retain them over the long term. How would you rate the pros and cons of letting online grocery shoppers know when inventories are low?

Third party delivery workers may not be employees of Chick-fil-A, but they are critical to the restaurant’s performance as it expands in NYC. The chicken chain has opened a storefront pop-up where gig workers can take a break between deliveries. How do you expect Chick-fil-A’s Brake Room to affect its relationship with delivery workers in New York?

The Temu e-commerce site has only been live in the U.S. since September, but that didn’t stop the Chinese-owned marketplace from looking to connect on a long ball during the broadcast of Super Bowl LVII. What do you think Temu set out to accomplish with its Super Bowl Sunday commercials?

Microsoft and Google both revealed plans last week to introduce their own ChatGPT-style product, joining the hype around the AI-driven chatbot technology. Do you see ChatGPT and similar AI-driven technology transforming product discovery and online interactions for retailers?

Walmart is closing its two pickup- and deliver-only concept stores in the Chicago suburb of Lincolnwood and in Bentonville, AR.  What do Walmart’s store closings and new store openings from startups like Addie’s say about the viability of pickup-only grocery stores?

Gap has formed a partnership with Ware2Go, a UPS-owned digital platform that matches merchants with on-demand available warehouse space and fulfillment services. Do you see more benefits than risks for smaller brands and retailers in outsourcing logistics and fulfillment to Gap and other retailers?

Amazon Prime members who have gotten their groceries delivered for free with a minimum purchase of $35 will now have to spend at least $150 if they want to avoid paying a fee starting on February 28. How do you expect Prime members will react to Amazon’s new requirements for free grocery delivery?

Despite a few limitations, ChatGPT may massively impact how people search for, evaluate and purchase products in the future. Here are a few thoughts on how OpenAI’s new chatbot could be used in retail. What do you think of the potential for ChatGPT to elevate product search and chatbot conversations?

Walmart last week unveiled a new program, Walmart Business, to serve the needs of small and medium-size businesses (SMBs) and nonprofit organizations. What is your assessment of the opportunities that Walmart faces with its B2B initiative?

Amazon.com today introduced RXPass, a new subscription plan that enables Prime members to buy prescription medicines for more than 80 common health conditions delivered to their homes for $5 a month in total. Will RxPass be an attractive perk for Amazon Prime members and those considering  subscription?

A new survey finds retailers increasingly fixated on cost efficiencies around last-mile deliveries amid rising inflation and fuel costs. Where do you see the biggest opportunities to drive down costs in last-mile delivery?

When many retailers nationwide were forced to operate as e-commerce-only companies in March of 2020 due to pandemic-related lockdowns, Shawn Wilkinson, e-commerce program manager for personalization at Dick’s Sporting Goods, saw an opportunity target the right “athlete”. Do you agree with Mr. Wilkinson that bite-sized content tests are a good way to pursue customization and personalization?

A senior correspondent for Business of Fashion took to the NRF Big Show stage to moderate a robust session covering a host of innovative strategies Coach has implemented through its partnership with Alibaba’s Tmall Luxury Pavilion. Would a focus on key opinion leaders instead of influencers work for American retailers and brands in their social media campaigns and livestreaming?

E-commerce has proven to be a huge area of growth for off-price luxury retailer Saks Off Fifth. In a keynote presentation at the NRF 2023 Big Show, Paige Thomas, president and CEO of Saks Off Fifth, explained about the retailer’s moves to capitalize on it.  What do you make of Saks Off Fifth’s belief that its online business will one day generate more revenue than its stores?

Rent the Runway reached an agreement to sell its “Pre-Loved” luxury merchandise on Amazon.com, marking another major partnership for Rent the Runway and a big step into the resale market for Amazon. Does Rent The Runway or Amazon score a bigger win with their resale collaboration?

Amazon.com is looking for growth beyond its own platform. The company yesterday said it was making its “Buy with Prime” program, which offers the same easy checkout, free shipping and returns on its platform, available to third-party sellers for use on their own sites. What impact do you expect Buy with Prime to have in the U.S?

Stitch Fix CEO Elizabeth Spaulding’s exit last week and plans by the company to lay off 20 percent of its workforce mark another troubling sign for the subscription box category. Are Stitch Fix’s challenges mainly due to its own business model and the apparel space or more so a reflection of broader challenges facing subscription services?

So many meetings. So little time left to get actual work done. Shopify isn’t having it anymore, at least for the next two weeks as part of a meeting freeze intended to boost productivity. How big an issue are excess meetings in corporate environments?

Walmart is rolling out a “Text to Shop” feature that allows customers to add items to their online shopping basket using text messages. To work, the free feature must be linked to the shopper’s Walmart account so their usually ordered items can be reordered. Will “Text to Shop” hold enough appeal to support wide use from shoppers?

DTC retail is not getting the positive buzz it did a few years ago — far from it. In fact, downturns among major DTC brands have some industry experts thinking that the model might be on its way out. Do you see CTC (connect-to-consumer) as being meaningfully different from DTC and will embracing different pathways to the customer give brands an advantage?

After a successful three-store pilot program, Walmart drone delivery has launched in a handful of markets, with plans to expand soon to six states. How confident are you that drone delivery will be sustainable and soon scale nationwide?

Amazon has made several commitments related to business practices in Europe as part of settlement over alleged unfair treatment of third-party sellers. Do Amazon’s concessions under the European Union settlement appear fair to Amazon and third-party sellers?

Best Buy customers watching its livestream shopping events will now have the option of placing orders for in-store pickup. It marks the first time that pickup is being offered on a live shopping platform that is embeddable anywhere online. Will having the option of ordering an item from a livestream shopping event for in-store pickup make these shows more attractive to a larger number of consumers?

This holiday season has ushered in a period of peak price-sensitivity. Consumers continue to wonder whether or not we’re in a recession, and while spending is continuing on, there’s certainly an understanding that times are tougher. Do you think consumers trust that retailers are giving them good deals when they see fluctuating prices?

Amazon.com is offering to pay some of its customers for access to their data in efforts to improve ad targeting, offering $2 dollars per month to a select group of users who choose to participate in an invite-only ad verification program. Do you think that Amazon’s customers will be willing to let the platform track their ad data for $2 a month?

Forever 21 last week said that it was celebrating its one-year “meta-versary” by launching a fashion collection inspired by its experience operating in the metaverse. Do you see gaming platforms like Roblox as the logical entry points for retailers looking to test the metaverse waters?