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OfficeMax reclaims market share with a new e-commerce solution

A Complimentary Customer Case Study from IBM

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Office Max needed to reclaim market share in Mexico for its e-commerce operations using data analysis and a stronger B2B infrastructure that could process orders and fill rates with 100 percent accuracy.

The solution was a new e-commerce platform capable of providing the entire company with insights and visibility into the complete business process -- from its inventory of every pen and office chair to its tracking of customer service, order consolidation and shipping.

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  • Customer Case Study: OfficeMax gains customers and improves services for existing ones
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