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Retail Industry News

The most relevant headline news, selected
by RetailWire editors.

Compiled Tuesday, February 21, 2012
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Customer Satisfaction with Retailers Inches Up
Specialty retailers and online merchants got higher grades for customer satisfaction while drugstores were down slightly, according to the most current findings of the American Customer Satisfaction Index.
The American Customer Satisfaction Index -
2/21/2012
Grocers Respond to Wegmans with Free Stuff
Wegmans' entry into Massachusetts has brought a strong response in the form of coupons from the chain's grocery rivals.
Worcester Telegram & Gazette -
2/20/2012
Premium Coffee: The Great New Vending Frontier
Coinstar hit it big with DVD rentals through its Redbox business. Now the company is hoping that freshly ground beans and a $1 price tag will help it achieve similar success with kiosks selling cups of Seattle's Best Coffee.
The New York Times/The Seattle Times -
2/20/2012
Belk Plans Major Remodeling Project
Belk plans to increase its investment in store remodels and renovations with its budget going from $75 million this year to $130 million in 2014. Almost 30 of its department stores will be remodeled in 2012.
StarNewsOnline -
2/20/2012
Department Store Employs a Different Type of Greeter
The Bay in Toronto features a holographic image that welcomes shoppers to the store and tells them about a new interactive display inside the flagship location.
The Globe and Mail -
2/21/2012
Brands Joining Retailers in Jumping on Pinterest Bandwagon
Pinterest, an online scrapbooking site, is being hailed as the latest and greatest in social media.
Adweek -
2/19/2012
Google Circumvents Internet Explorer Privacy Protection
Safari isn't the only browser that Google has found a way around to track the online activities of consumers.
Los Angeles Times -
2/20/2012
Compiled February 21, 2012
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