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Hot Issue: Department Stores

7/1/09
Sears Shows a Softer Side

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If it had lower prices, Sears might be able to make the case that it's the retailer looking out for the little guy. The chain offers layaway for the credit challenged and now it's rolling out a payment protection plan.... How successful will Sears' Buyer Protection Program be in getting consumers to move forward and purchase major appliances from the retailer?

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