Harnessing the power to delegate
Through a special arrangement, presented here for discussion is a summary of a current article from Getting Personal About Business, the blog of Zahn Consulting, LLC.
One of the first determinations a business owner or executive has to make is what their biggest or best contribution can be to the sustaining and scaling of the business. Hand-in-hand with those come decisions on what responsibilities to delegate to others. An article in the January Entrepreneur Magazine, written by Paula Andruss, addressed eight tasks that should be handed off to allow a business to grow. Her list includes:
- Tasks that keep you from growing your business: Activities that could be accomplished by others that would free the owner or executives to focus on larger-scale impact opportunities;
- Activities that will help speed up cash flow: Seeking ways of aggregating invoices or reducing time to payment;
- Areas that are outside of your wheelhouse: One-time events, disciplines outside one’s experience, activities that are not frequently completed, etc. that should be handled by experts;
- Tasks that are already streamlined: Certain tasks or processes may have been optimized and are best left for others to continue to implement or monitor;
- Tasks in areas with often-changing regulations: Tasks subject to frequent revision (tax code changes, safety requirements, web or internet changes, etc.);
- Projects that impede development: If the executive’s involvement slows down progress, it is best to delegate it to those who are more facile, familiar, and capable of maintaining momentum for projects, initiatives, or assignments;
- Anything you want your team to learn: As a training tool, allowing others to organically generate their own learning or understanding by being challenged to solve a problem;
- The stuff you simply hate to do: Tasks that the executive may find boring or unfulfilling. Let others do it proficiently.
Similarly, Michael Hyatt, author of the best-seller, Platform: Get Noticed in a Noisy World, speaks to the same topic in his blog post and provides a helpful matrix that clarifies the ways delegation can be helpful to a business owner.
Mr. Hyatt quotes Dawson Trotman, founder of the Navigators, as saying, "I purposed never to do anything others could or would do when there was so much of importance to be done that others could or would not do."
By properly placing the decision or task into the correct quadrant, the decision becomes much easier to identify and the determination of what actions to take becomes known.
- Growth Through Reduction – Getting Personal About Business – Getting Personal About Business
- 8 Tasks You Should Delegate Today – Entrepreneur
- What Tasks Should You Delegate First? – Michael Hyatt Blog
What advice do you have for business owners around delegation? Which parts of the business are often the most difficult to let others manage?