Groceries and Self-Scanning in St. Louis

Discussion
Oct 01, 2002

Schnuck Markets and Dierbergs, two well known St. Louis area based grocers, have announced plans to install self-scan checkouts in all their stores by next year. Each grocer intends to have four self-scan checkouts per store with one associate assigned to supervise the stations.


Craig Schnuck, Schnuck’s chairman and chief executive, told the St. Louis Post-Dispatch, “The convenience of (the technology) appeals to those who are short on time and need to pick up just a few essentials. The system has been particularly popular with lunchtime crowds.”


Schnuck’s and Dierbergs chose to install U-Scan stations from Optimal Robotics in Montreal. The new units allow shoppers to buy approximately 20 items. The previous limit was about 12.


Greg Dierberg, executive vice-president for Dierbergs, said the new units are more user-friendly than previous ones.


Moderator’s Comment: Will self-scanning stations make
sense for large weekly shopping trip transactions or is their value only in
processing fill-in visit and express lane transactions?
[George
Anderson – Moderator
]

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