Consumers Can Get Smart with Power Bills

Show the consumer, and the businesses, who use energy where, how, and how much they can save with energy saving devices--point out the benefits (carrot), and you'll see behavior modification. Use policy mandates (stick), and we'll waste time debating the value of these devices--be they for energy conservation, environmental impact, or cost savings.

Consumers and private enterprise have a solid interest in seeing and enjoying the cost savings--SHOW THEM THE MONEY.

Roger Saunders, Managing Director, PROSPER BUSINESS DEVELOPMENT / BIGinsight

I have seen more and more marketing towards "green" consumers, but most of it has been driven by cleaning products rather than power consumption.

The challenge that RSR has seen for brands and retailers navigating this "green" landscape is one of perception--especially in today's world where information flows very quickly, and the green community is one of the most connected. If you introduce green products, and make a big push behind helping the consumer be more eco-savvy, then you better have your ducks in a row internally for your own operations. You won't have the legitimacy to promote green to consumers unless you can prove that you are at least trying to be more green yourself.

So, it's true that power consumption is an "untapped" opportunity, but retailers and brands alike need to make sure they can legitimately offer solutions in this area. Otherwise, they will end up with Unilever's Dove vs. Axe problem, except it will surface as "That's great that Retailer X is promoting energy efficiency. Too bad their stores are some of the worst offenders."

Nikki Baird, Managing Partner, RSR Research

Unfortunately, it is not realistic to think that all Americans are focused on saving the planet. That said, most Americans are very interested in savings a few dollars every month especially after this last financial meltdown.

Personally, I am investigating meters that measure power usage of electronics in my home so I can get a better handle on what is drawing the most power. It is unrealistic to think that oil (and electricity) prices will not continue to rise over the next 10-15 years so I see this trend growing.

You can tell a new trend is taking hold when a product moves from just being sold in Sharper Image or some other specialty catalog to mainstream retail. The meters to measure electricity that were only available through specialty shops 2 years ago are now available at Ace Hardware, Sears and Home Depot.

John Boccuzzi, Jr., SVP National Retail Sales, Affinion Group

Power companies and the government really do not want to build more power plants so let's not worry about green but let's show the consumer the cost savings and if it as a decent pay back period the think the idea will catch on.

The only thing is, this is going to be a slow move because consumers are not going to get rid of the flat screen because it uses power when they are sleeping. If there is a cost effective device I can put between the appliance and the socket that will control energy flow when not in use that is what is going to sell.

Mel Kleiman, President, Humetrics

While efficient use of power makes sense, a penny saved is a penny earned, it is also prudent to have saved enough fuel to keep us warm in the coming ice age. Brrrrrrrrrr!

'DrCellmor'

The good news is that there is no reason to be concerned about saving energy. Even if you don't care so much about going green, you can save thousands a year by reducing your usage of electricity, and by reducing the cost of that usage. Remember, the electric company charges more per kWh the more you use. The higher tiers of usage cost up to 3x the cost per unit as the base tiers of usage. You not only want to reduce how much you use, but how much you pay for what you use.

I am putting solar panels on my house taking advantage of new programs in the marketplace. I am not buying nor leasing the solar equipment. I am only paying for the power it generates...and at a lower cost per kWh than the electric company charges for their higher tiers. If more consumers were aware of this, their would be more "energy" around this topic. Retailers are educating consumers through their own power management best practices.

Ralph Jacobson, Global Consumer Products Industry Marketing Executive, IBM

It is very difficult to be environmentally aware and pro-active without some measure. And that measure must be understood by those who are active in the process. Saving the equivalent of 230 nuclear power plants is a totally meaningless figure to most people. And certainly, not knowing if neighbors are taking same action is a disincentive to continuing to be environmentally aggressive.

Ultimately, the most meaningful measure is the money. And, it doesn't matter if it is looked at as a measure of money in the pocket or just a measure of accomplishment for environmentally aggressive actions. Energy use labels on all appliances not only make the decisions significant to the customer, but they become a competitive measure for a manufacturer. The manufactures will then make energy usage one of their target selling points, continually developing more and more energy efficiency into their products.

Well beyond the concern about phone chargers and flat screen TVs is the coming development in electric automobiles. If even a small share of the automobile market tips toward electric cars, the impact will be much greater than the need for 230 nuclear power plants.

This is a national issue and the countries that develop a power industry with heavy emphasis on renewable energy (solar & wind) will ultimately be the economic leaders of this century. Unfortunately, the United States stands behind Germany, China and India in focusing on these alternatives. In particular, in Germany, anyone who adds solar panels or wind turbines to their home or business, must by law connect to the power grid and the power authority must reimburse them for any power that is contributed to the grid at the same rate that the authority charges its customers. Not only is this a huge incentive for individuals and businesses to take action once a critical mass is established, it will start to drive the cost of power down as the cost of oil continues to increase.

Gene Detroyer, Entrepreneur, Advisor, Consultant, Professor, Independent

I'm with DrCellmor. The freest country in the world is also the most productive and prosperous. It's not a coincidence that it is also one of the cleanest. We have all these people with supercomputers predicting the state of world climate fifty years from now, when they couldn't predict the global financial meltdown one year in advance.

The "global warming" fiasco was a political tool for gaining control of the people of the world, and it will fade from memory as soon as some other excuse for telling people what to do comes along.

Herb Sorensen, Ph.D., Scientific Advisor TNS Global Retail & Shopper, Adjunct Senior Fellow, Ehrenberg-Bass Institute

The American consumer is not stupid. Most will pay up to 10% more for an item that is earth friendly, but not much more. Above 10% they are looking for a payback of 3 years or less. Like organic food there are very small percentages that are diehards, but the majorities are rational. They like the idea but will not pay through the nose.

W. Frank Dell II, CMC, President, Dellmart & Company

Let's be candid. The majority of American consumers are interested in power-saving devices that save money. As far as "saving the planet," I'm skeptical about how many American consumers truly believe and are willing to pay a premium.

David Biernbaum, Senior Marketing and Business Development Consultant, David Biernbaum Associates

There's definitely a market for energy-saving devices. And while I can't quantify it, I'm pretty sure that whatever its current size, it will only grow with more education. It's education that is key (minus government regs). That learning should include both the environmental benefits as well as cost savings. Some consumers will respond to one, some the other and some will respond to both. Regardless, education is what will help consumers change their behaviors.

I'd add that we also need a healthy dose of patience. Change takes time, as accurately noted by the more efficient refrigerator and washer examples in the NYTimes article. And in this case, we're talking about not only changing consumer behavior but the consumer's perception of always-on convenience. The latter may actually prove harder to unplug.

Tim Henderson, Independent Retail Consultant, Independent