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[3 comments]

Instant Access to Information on Ingredients and Processes

February 4, 2008

By Bernice Hurst, Managing Director, Fine Food Network

To label or not to label, that is the question. And if you label, what goes on it, where does the information come from and, most importantly, how do you ensure that it's transparent?

A business based in Northern Ireland, TraceAssured, thinks it has the answers. After four years of development work, the company's online traceability initiative was launched in mid-January.

Designed to enable food processors to see which country every ingredient has come from and each process a product goes through in the factory, Food and Drink Europe reports that the program is set to significantly overhaul food chain traceability. The company's chairman, Dr. Ken Baird, explained to Food and Drink Europe that "it uses a novel approach as it traces containers instead of batches. Each container has a barcode, which can in the future be replaced by a RFID chip." Dr. Baird claims that information on the entire food chain, from farm to fork, is available within minutes, compared with hours or days required in current traceability systems.

Providing visual representations of when and where each process takes place, the intention is to reestablish consumer confidence. Dr. Baird also explained that the system offers "vital management information as it can monitor yields, throughputs and inventory." Details of ingredient and packaging movements, transformation and quality from source to shelf mean that if problems occur, they can be traced immediately without having to halt production to investigate.

Having been tested in poultry processing factories, agreements have now been reached with Hewlett Packard and Scanvaegt International, part of the Marel Food Systems Group. Funding, according to Food and Drink Europe, came from major food businesses in Europe, the government body Invest Northern Ireland, private investors, retailers and standard certification bodies.

Discussion questions: Can an online traceability system solve all the costing and political issues about labeling in one fell swoop? What are the pros and cons of such a program?

Discussion Questions



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Could online traceability systems, such as that developed by TraceAssured, spell the end of concerns over traceability and labeling once and for all?




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Comments:

Online traceability cannot solve all of the costing and political issues, but it is a step in the right direction. With all of the food scares that we have endured over the past 24 months, consumers are right to be concerned. Companies need to be more transparent.

When companies provide too much information or when the cost of obtaining the information becomes too high, consumer thirst for data may decline. Until then, smart companies should provide as much information as possible.

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Max Goldberg, Founding Partner, The Radical Clarity Group

I don't think this approach can solve the issues, but it's a start and I'll take it! And not everyone will care about this, but those that do will support it graciously. I still question the accuracy of the ultimate information sources however. And I wonder if there are legal ramifications if erroneous information is reported that leads to deadly results.

Max is right...until we have a tight solution, companies need to be as proactive and forthright as possible to avoid consumer backlash from surprise issues.

Laura Davis-Taylor, VP of Global Retail Strategy, Creative Realities, LLC

Many Americans seem unwilling to pay anything for food security, so it will be interesting to see if TraceAssured makes any money in the USA. It's not easy to establish a new brand of this type from scratch. TraceAssured needs to partner with a famous brand name (Kroger? Whole Foods? Target? Starbucks?) or it may languish in obscurity.

Mark Lilien, Consultant, Retail Technology Group

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