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Will Express Survive Bankruptcy?
Express has filed for bankruptcy, leading to the closure of around 100 stores nationwide. How can Express strategically leverage its remaining assets to navigate its current financial crisis?
Is Biometric Authentication Still in Retail’s Future?
Target has become the latest retailer to land in court over allegedly collecting and storing biometric data without consumer consent. Do you suspect the use of biometric authentication will be…
Will Retail Be Full of AI CEOs and AI CEO Avatars?
JD.com recently showcased a virtual avatar of its founder, Richard Liu, during a livestream event. Is the use of virtual avatars a transformative strategy for the future of e-commerce, or…
Are Amazon’s Livestreams a Natural for TV Shopping?
Expanding the reach of Amazon Live, Amazon has launched an interactive, shoppable, and free ad-supported (FAST) channel on its Prime Video and Freevee streaming services. Is this a potential game…
How Should the Industry Respond to Ghost Kitchens?
Several restaurants in Las Vegas have found themselves victims of identity theft on a popular food delivery app. Owners discovered their establishments listed on Uber Eats, a service they don’t…
Has Netflix’s Value Moved Well Beyond Subscriber Growth?
In a shock to Wall Street, Netflix plans to stop reporting quarterly subscriber numbers starting in 2025, believing the metric has lost its relevance in judging the health of a…
Will Sephora’s 4 Ingredients for Success Continue To Work?
According to its CEO, Sephora’s broad-based growth is a testament to its global success. How can Sephora balance localized strategies with its global brand identity for sustained growth?
Are Food Halls Still Primed for Growth?
Food halls are seen as the successor of food courts, but some wonder if the concept may need to be tweaked for long-term viability. What shortcomings or pain points in…
Is Starbucks’ Focus on Store Ambiance a Sign of Future Trends?
Starbucks is reducing noise inside its stores and enhancing accessibility for all customers. How do Starbucks’ recent design changes reflect broader shifts in consumer expectations toward inclusivity and sensory comfort…
Should More Retailers Be Accepting Third-Party Returns?
A university study finds that partnerships involving physical stores accepting returns from other retailers or brands “can be a win-win.” Should significantly more retailers be open to accepting returns from…
Will Voice Commerce Continue To Gain Traction?
In the ever-evolving landscape of retail, the role of voice commerce has been gaining traction. What strategies can retailers employ to increase awareness, educate consumers, and drive adoption of voice…
How To Ensure a Rapid and Effective Recovery From Layoffs
Lattice’s 2024 State of People Strategy Report found that the wide majority of HR leaders believe it takes up to a year for employee morale and productivity to bounce back…
How Can Heritage Brands Remain Relevant Without Losing Their Roots?
Compared to newer brands, it’s even more challenging for heritage brands to attract new shoppers without ignoring or alienating their long-time loyal customers. What experiences and products from heritage brands…
Should More Retail Stores Emulate Levi’s ‘NextGen’ Format?
Levi’s has launched a revamped store in Kyoto, Japan, adopting the “NextGen” format aimed at improving the shopping experience. How can brands strike a balance between maintaining a consistent brand…
Grocery Inflation Gets Political
A new survey shows consumers blame government policies the most for high grocery prices, but food suppliers and grocers weren’t far behind. Should grocers be doing more to communicate how…
Is IKEA Setting the Standard for Employee AI Training?
IKEA is launching an initiative to promote artificial intelligence literacy throughout its organization. What strategies can CEOs employ to prioritize AI literacy and reskilling within their organizations to foster innovation,…
Should Seniors Automatically Access Digital Coupons?
Digital-only coupons offered through grocers’ loyalty programs would be automatically applied to senior citizens’ bills across the state of New York under new legislation being proposed in the New York…
Will YouTube’s New Seller Tools Change the E-Commerce Landscape?
In the ever-evolving landscape of e-commerce, YouTube has once again stepped up its game. How might YouTube’s integration of features like Shopping Collections reshape the boundaries between content creation and…
Is Tech Elevating the Full-Service Dining Experience?
The National Restaurant Association’s Technology Landscape report found that technology is increasingly being desired as part of the full-service dining experience, although boomers aren’t happy about it. Where do you…
Is JCPenney’s First New Store in 8 Years a Good Sign?
After an eight-year hiatus, JCPenney is making a bold return with the grand opening of its newest store in Wayne, New Jersey. As JCPenney invests in advanced technologies and enhancements,…
Should Beauty Brands Say ‘No’ To Using AI-Generated Models?
Dove has become the first beauty brand to commit to never using AI-generated imagery to represent “real people” in its advertising. Do you see a strong consumer backlash developing over…
