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Roger Selbert, Ph.D.'s RetailWire Blog
July 27, 2010
Do consumers shop online for offline purchases? Yes, universally. According to the American Interactive Consumer Survey, 85% of the 110 million US Internet shoppers (who are at least 18 and go online at least once a month) have shopped online for purchases made locally offline. These results confirm that the ...
June 22, 2010
Stores can compete successfully with online, but they must have a high-quality online presence to do so. They must match everything that Amazon provides and more. First and foremost is a seamless online/in-store environment and experience....
May 20, 2010
Sears may have lost some relevance over time, but the company has set out in a new direction to regain some of the great market share it used to command. The store has a long retail history. They are now recognizing the new multi-channel competitive environment, taking a ...
May 7, 2010
Not great. Here is the email we sent accompanying our latest Consumer Demand Index report:Dear CDI-subscriber,The monthly CDI moved slightly up in April, from -1 in March to +3, as did the 3-month moving average from, -2.5 to -0.6. The total demand over the coming months, however, remains in limbo, ...
April 16, 2010
In the current issue of Growth Strategies, I evaluate "Where Next for the Economy." My conclusion is basically slow growth for years, at best (contact me for a free issue).1 - THIS IS A RECOVERY?2 - THE RECOVERY THAT NO ONE WANTS TO BELIEVE IN3 - IN THE AFTERMATH OF ...
March 30, 2010
At the very least, the retailer still should -- I would say has to -- maintain an excellent online presence to drive traffic to stores. Period....
March 24, 2010
Good article and comments. I too will indulge in a bit of self-promotion by pointing out some things about the Consumer Demand Index (CDI): our data did accurately foresee actual consumer behavior and continues to do so, leading other indicators such as the Conference Board's Consumer Confidence by at least ...
March 9, 2010
Looking at 9 years of data collected by the Consumer Demand Index, there is no question that gasoline prices are a good proxy for consumer purchasing intentions. When gas prices head up, buying plans head down. If you are interested in a recent issue or historical data, you ...
December 14, 2009
These articles correctly identify the main reasons for this trend, including more education, delayed marriage, etc, but of course the main reason is the economy. When growth and opportunity return, household formation will too. But when will that be, and will it be robust enough? Yikes, maybe ...
September 30, 2009
Apple offers a $100 annual contract that allows one hour per week with a Mac expert in one of their stores. My wife and sister-in-law use it, and that puts them in the store on a regular basis, where they are always looking at (and sometimes buying) what's new. ...
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