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Kevin Graff's RetailWire Blog
August 20, 2010
Admittedly, I'm a bit of wine and beer snob, so I have a hard time imagining myself shopping for mine at a dollar store. Quality, selection, freshness? Certainly not in any dollar store I've been in.Setting that aside though, there is a huge market that would "drink" this ...
August 20, 2010
"Blasphemy" says the Pharmacist."Eureka" says the Pharmacy Chain Operator."Thank Goodness" says the Patient.We do a lot of work with pharmacy chains so I can appreciate both the value and the conflict that this vending machine operation would bring to the table. Pharmacists play (should play) a key role in ...
August 13, 2010
Brilliant! The awareness (and following worry) of the various forms of age related dementias has never been higher, thanks to the aging population of Boomers. This 'wins' on so many levels:- it's not about buying more 'stuff' ... it's about investing in yourself and your well being- it's ...
August 11, 2010
Great ideas above, especially the ones about adding a lane for your best (highest spending) customers. A few other notes and suggestions, just for fun (however, if you've been in line behind these scenarios you probably agree):- eliminate change purses from use by customers in all stores- mandate customers ...
August 9, 2010
I recently did a keynote for the Canadian Booksellers Association. A bunch of nervous folks in the crowd, but also a very determined group. The reality is that the future will see far fewer book stores, but the ones that remain will be outstanding. They will be ...
August 4, 2010
Recruiting, retention, motivation, productivity; these are the ongoing challenges retailers always face regardless of the economic climate. If you're a retailer, it's just what you do (kind of like breathing).The question is, what needs to change? Well, nothing really if you've been doing the basics right all along. ...
July 30, 2010
From my perspective this is all good. The comments above are all valid. Watching the new Old Navy TV spots shows how retailers can capture the uniform market, and at the same time leverage the added footsteps into additional sales. While some 'branded' retailers may hurt a ...
July 29, 2010
Oh, I do hope this becomes the norm and fast! As the father of a 5 and 6 year old, it seems we have to be at a birthday party almost every week. $20 presents don't seem to cut it anymore either! Then, when it comes time ...
July 29, 2010
Well, this should make for an interesting discussion board this morning! All of us BrainTrust Panelists will have to fight hard to hold back our biases based on our ages!Look around you on the streets (and in my own home!) and it's hard to deny that tattoos are now ...
July 28, 2010
Let's see...the media is making a fuss about the whining of some--apparently hard--done by small group of independents who are, as always, struggling to make it work. Where have we seen this before? I have lots of empathy for independents trying to compete, but crying foul here just ...
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