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Steve Montgomery's RetailWire Blog


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Steve Montgomery
President
b2b Solutions, LLC
March 11, 2010
With scanning we learned what was being sold. With market basket analysis we know what was sold with what, when, etc. As with any tool, the value is not in collecting the information but use of the insights gained from the analysis. The Family Dollar article illustrates ...
March 9, 2010
The impact of fuel pricing on an individual's purchase obviously depends on where they are on the wage earning scale. The greatest impact is naturally (and unfortunately) on those that have the least money to spend. Fuel is not a discretionary purchase, in the U.S. for most people ...
March 8, 2010
I agree with Mr. Ball that there are pluses and minuses to this type of standardization. One of the minuses is that if everyone launched their new products at the same time within a category, the customer might be bombarded with several new items at the same time, meaning ...
March 4, 2010
The popularity of QSRs and c-stores for breakfast is based on the time constraints consumers have in the morning. Unlike at night when they can eat any time over a period of a couple hours, the commuter has to be to work at a specific time. The growth ...
March 3, 2010
There are several issues that will determine the impact of this study has on aspirin and other pain medicine usage amongst men. First, and foremost, is the amount of awareness that is created. Many, many medical studies are released but for whatever reason don't get much publicity and ...
March 1, 2010
Interesting to note that both of these stores are in PA--a state which has very unusual regulations regarding the sale of alcoholic beverages. While the brief discussion didn't mention it, the articles did point out that by opening the cafe/pub, both chains got the right to sell beer for ...
February 26, 2010
Gas stations were the traveler's source of restrooms for many years. As gas stations morphed into c-store gasoline locations they remained important, but many customers found that QSR's like McDonald's had more consistently clean restrooms and offered the chance to get in and out quickly (larger facilities). As ...
February 25, 2010
Remember when the concept of convenience foods at gas stations was a radical idea? Perhaps not now, but it was at one time. Today, convenience foods can be purchased in a wide variety of formats. What is important to the consumer is that it is convenient, represents ...
February 19, 2010
One of the issues with listening is what you hear depends on the wording of question and the tone, delivery, etc, of the researcher. The same could be true for observing--the environment, the mere fact someone knows that they are being observed, etc, can influence behavior. That being ...
February 18, 2010
The practices listed are all good and will likely have a positive impact on shrink. I think to truly be effective, all should be implemented. Cashier KPIs and others can now be analyzed by software freeing the management to focus on the human factor. One of the ...
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