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Choice Comments:

From...
"No. The entire premise of "pure-play e-commerce" is the convenience of shopping without having to go to a store. As soon as we push the store factor into the equation,..."
From...
"Phibbs has it right—again. I just read a Business Insider article about the old Martin Greenfield Clothiers, a men's handmade suit manufacturer in Brooklyn. 86-year-old Greenfield still comes in six days..."
From...
"I agree with Bill's point in this article, however whenever these discussions about in-store technologies develop, they come down to doing the same old same old: tracking shoppers providing offers (discounts) providing additional..."
From...
"It is really quite simple. Anything the retailer can do to create a better experience via engagement/interaction must be used to compete against e-commerce. Just as a small local retailer..."
From...
"The success of engagement is literally in the hands of shoppers; not brand marketers! It's not about which technology to use but rather what enables a solution that is consistently..."
From...
"This survey does not break any new ground. Consumers want to save time and money. For most, the effects of the Great Recession still weigh on their minds and wallets...."
From...
"I agree, but I don't agree. By that I mean there's no doubt that technology is necessary to support a better in store experience, BUT, I object to most indoor..."
From...
"I tend to agree with Bill Davis that e-commerce is not in retail store chains' DNA. Great e-commerce takes different talent and skill sets than running stores. That said, online assortments..."
From...
"The Q2 Survey of Affluence and Wealth, published by Time Inc., showed 70 percent of affluent shoppers are disappointed by the sales and service staff and believe that they do..."
From...
"Store enabled technology is not at the top of consumers' omni-channel wish lists. Consumers want omni-inventory (if it's online it should be in the store), omni-pricing (same price for online..."
 

Featured Panelists:

[Image of: Richard J. George, Ph.D.]
Richard J. George, Ph.D.
Professor of Food Marketing
Haub School of Business, Saint Joseph's University
 
 
[Image of: Frank Riso]
Frank Riso
Principal
Frank Riso Associates, LLC
 
[Image of: Kai Clarke]
Kai Clarke
President
Kowa Optimed, Inc.
 
[Image of: Ralph Jacobson]
Ralph Jacobson
Global Consumer Products Industry Marketing Executive
IBM
 
[Image of: Dick Seesel]
Dick Seesel
Principal
Retailing In Focus LLC
 
[Image of: Gene Detroyer]
Gene Detroyer
Professor
Independent
 
[Image of: Cathy Hotka]
Cathy Hotka
Principal
Cathy Hotka & Associates
 
 
[Image of: Chris Petersen, PhD]
Chris Petersen, PhD
President
Integrated Marketing Solutions
 
[Image of: Roger Saunders]
Roger Saunders
Managing Director
Prosper Business Development
 
[Image of: Tony Orlando]
Tony Orlando
Owner
Tony O's Supermarket & Catering
 
[Image of: Ian Percy]
Ian Percy
President
The Ian Percy Corporation
 
[Image of: Steve Montgomery]
Steve Montgomery
President
b2b Solutions, LLC
 
[Image of: Larry Negrich]
Larry Negrich
Vice President, Marketing
nGage Labs
 
[Image of: Lee Peterson]
Lee Peterson
EVP Creative Services
WD Partners
 
[Image of: Mel Kleiman]
Mel Kleiman
President
Humetrics
 
[Image of: Tom Redd]
Tom Redd
Vice President, Strategic Communications
SAP Global Retail Business Unit
 
[Image of: Camille P. Schuster, Ph.D.]
Camille P. Schuster, Ph.D.
President
Global Collaborations, Inc.
 
[Image of: Ken Lonyai]
Ken Lonyai
Digital Innovation Strategist, co-founder
ScreenPlay InterActive
 
[Image of: Kelly Tackett]
Kelly Tackett
Research Director
Planet Retail
 
[Image of: Ryan Mathews]
Ryan Mathews
Founder, ceo
Black Monk Consulting
 
[Image of: AmolRatna Srivastav]
AmolRatna Srivastav
Asst. General Manager, Analytics and Insights
Tata Consultancy Services
 
[Image of: Ed Rosenbaum]
Ed Rosenbaum
CEO, The Customer Service Rainmaker
Rainmaker Solutions
 
[Image of: James Tenser]
James Tenser
Principal
VSN Strategies
 
[Image of: Dr. Stephen Needel]
Dr. Stephen Needel
Managing Partner
Advanced Simulations
 
[Image of: Mohamed Amer]
Mohamed Amer
Vice President, Global Integrated Retail Unit
SAP
 
 
[Image of: Max Goldberg]
Max Goldberg
President
Max Goldberg & Associates
 
[Image of: Shep Hyken]
Shep Hyken
Chief Amazement Officer
Shepard Presentations, LLC
 
[Image of: Gene Hoffman]
Gene Hoffman
President/CEO
Corporate Strategies International
 
[Image of: Matt Schmitt]
Matt Schmitt
President, Chief Strategy & Innovation Officer
Reflect
 
[Image of: Paula Rosenblum]
Paula Rosenblum
Managing Partner
RSR Research
 
[Image of: Anne Bieler]
Anne Bieler
Sr. Associate
Packaging and Technology Integrated Solutions
 

BrainTrust Consulting:

Many of our BrainTrust panelists are available for consulting, speaking, seminars and training. Request A Referral

If you have specific questions you would like ask the panelists... Submit A BrainTrust Query


All Panelists A-Z:

Mohamed Amer
Vice President, Global Integrated Retail Unit, SAP

Carlos Arámbula
Managing Partner, MarcasUSA LLC

Nikki Baird
Managing Partner, RSR Research

Ben Ball
Senior Vice President, Dechert-Hampe

M. Jericho Banks PhD
President, CEO, Forensic Marketing LLC

Gib Bassett
Global Program Director for Consumer Goods, Teradata Corp.

Zel Bianco
President, founder and CEO, Interactive Edge

Anne Bieler
Sr. Associate, Packaging and Technology Integrated Solutions

David Biernbaum
Senior Marketing and Business Development Consultant, David Biernbaum Associates LLC

Bill Bittner
Principal, BWH Consulting

John Boccuzzi, Jr.
Managing Partner, Boccuzzi, LLC

Peter J. Charness
SVP America, Global CMO, TXT Group

Eric Chester
Keynote Speaker, Author, Reviving Work Ethic, LLC

Kai Clarke
President, Kowa Optimed, Inc.

Liz Crawford
VP, Strategy & Insights, Match Drive

Bill Davis
Director, MB&G Consulting

J. Peter Deeb
Managing Partner, Deeb MacDonald & Associates, L.L.C.

W. Frank Dell II, CMC
President, Dellmart & Company

Gene Detroyer
Professor, Independent

Robert DiPietro
GVP Product Strategy & Business Development, Affinion Group

Janet Dorenkott
VP & Co-owner, Relational Solutions, Inc.

David Dorf
Sr. Director of Technology Strategy, Oracle Retail

Peter Fader
Professor of Marketing, The Wharton School of the Univ. of Pennsylvania

Doug Fleener
President and Managing Partner, Dynamic Experiences Group

Brian Fletcher
VP of Consulting Services, Insights in Marketing, LLC

Dan Frechtling
Vice President, Global Product Management, hibu, PLC

Jerry Gelsomino
Principal, FutureBest

Richard J. George, Ph.D.
Professor of Food Marketing, Haub School of Business, Saint Joseph's University

Jason Goldberg
VP Commerce Strategy, Razorfish

Max Goldberg
President, Max Goldberg & Associates

Kevin Graff
President, Graff Retail

Jeff Hall
President, Second To None

Bill Hanifin
Managing Director, Hanifin Loyalty LLC

Debbie Hauss
Editor-in-Chief, Retail TouchPoints

Mark Heckman
Principal, Mark Heckman Consulting

Dr. Paul Helman
Chief Science Officer, KSS Retail

Tim Henderson
Editor/Writer, Independent

Karen S. Herman
Founder & Design Director, Gustie Creative LLC

Gene Hoffman
President/CEO, Corporate Strategies International

Cathy Hotka
Principal, Cathy Hotka & Associates

Anne Howe
Senior Vice President, Shopper Solutions, part of Acosta Mosaic Group

Ted Hurlbut
Principal, Hurlbut & Associates

Shep Hyken
Chief Amazement Officer, Shepard Presentations, LLC

Ralph Jacobson
Global Consumer Products Industry Marketing Executive, IBM

Raymond D. Jones
Managing Director, Dechert-Hampe & Co.

John Karolefski
Editor in Chief, CPGmatters.com

Jesse Karp
Omnichannel Consulting Manager & Loyalty Practice Lead, Cognizant Business Consulting

Matthew Keylock
Senior Vice President, New Business Development and Partnerships, dunnhumbyUSA

Mel Kleiman
President, Humetrics

Marge Laney
President, Alert Technologies, Inc.

Kenneth Leung
Director of Enterprise Industry Marketing, Avaya

Ken Lonyai
Digital Innovation Strategist, co-founder, ScreenPlay InterActive

Jonathan Marek
Senior Vice President, Applied Predictive Technologies

Ron Margulis
Managing Director, RAM Communications

Ryan Mathews
Founder, ceo, Black Monk Consulting

Diana McHenry
Retail Client Partner, SAP for Retail

John McIndoe
Senior Vice President, Marketing, IRI

Martin Mehalchin
Partner, Lenati, LLC

Steve Montgomery
President, b2b Solutions, LLC

Joe Nassour
Chief Technology Officer, RetailTactics

Dr. Stephen Needel
Managing Partner, Advanced Simulations

Larry Negrich
Vice President, Marketing, nGage Labs

Brian Numainville
Principal, The Retail Feedback Group

Tony Orlando
Owner, Tony O's Supermarket & Catering

Mike Osorio
Senior VP Organizational Change Management, DFS Group

Chuck Palmer
Vice President of Strategy, JohnRyan

Bryan Pearson
President and CEO, LoyaltyOne

Ian Percy
President, The Ian Percy Corporation

Chris Petersen, PhD
President, Integrated Marketing Solutions

Lee Peterson
EVP Creative Services, WD Partners

Bob Phibbs
President/CEO, The Retail Doctor

Mark Price
Managing Partner, M Squared Group, Inc.

Dan Raftery
President, Raftery Resource Network Inc.

Christopher P. Ramey
President, Affluent Insights

Shilpa Rao
Practice Head - Merchandising, Tata Consultancy Services

Tom Redd
Vice President, Strategic Communications, SAP Global Retail Business Unit

Alexander Rink
CEO, 360pi

Frank Riso
Principal, Frank Riso Associates, LLC

Ed Rosenbaum
CEO, The Customer Service Rainmaker, Rainmaker Solutions

Paula Rosenblum
Managing Partner, RSR Research

Phil Rubin
CEO, rDialogue

Joel Rubinson
President, Rubinson Partners, Inc.

Roger Saunders
Managing Director, Prosper Business Development

Matt Schmitt
President, Chief Strategy & Innovation Officer, Reflect

Camille P. Schuster, Ph.D.
President, Global Collaborations, Inc.

Dick Seesel
Principal, Retailing In Focus LLC

Todd Sherman
CMO, Point Inside

Herb Sorensen, Ph.D.
Scientific Advisor TNS Global Retail & Shopper, Adjunct Senior Fellow, Ehrenberg-Bass Institute

Carol Spieckerman
President, newmarketbuilders

Ben Sprecher
Business Development, Google

AmolRatna Srivastav
Asst. General Manager, Analytics and Insights, Tata Consultancy Services

Kelly Tackett
Research Director, Planet Retail

James Tenser
Principal, VSN Strategies

Warren Thayer
Editor & Managing Partner, Frozen & Refrigerated Buyer

Lance Thornswood
VP/Managing Director, inRetail

Joan Treistman
President, The Treistman Group LLC

Susan Viamari
Editor, Times & Trends, IRI

Adrian Weidmann
Principal, StoreStream Metrics, LLC

Dave Wendland
Vice President, Hamacher Resource Group

Roy White
Editor-at-large, RetailWire

Verlin Youd
Principal, VPY LLC

David Zahn
Owner, ZAHN Consulting, LLC

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