|
||||||||
|
||||||||||||||||||
![[RSS Feed]](/images/rss_btn.gif)
Joel Warady's RetailWire Blog
January 19, 2010
It was not that long ago that retailers felt the best Private Label strategy was to hold a reverse auction, and only choose the PL supplier who could provide the product at the absolute lowest price. The fact is, these same buyers are still at the same buying desk, and ...
January 18, 2010
It's a funny thing about Walgreens and meals. It is not like this is anything new; only the format has changed. When Walgreens first started out in the Chicago area, all of their stores had "lunch counters," and Walgreens was a great place to get a hamburger, fries, and a ...
January 6, 2010
The fact is, how can Tesco lose with this strategy? They put a sign in a window, received international press (we're talking about it), and the fact is, no matter how many people cross the street, it will have NO effect on Tesco's bottom line.As they would say in the ...
January 5, 2010
The article is correct. Retailers still do not grasp the importance of CRM, nor do they execute their programs correctly. Look at what Amazon does. They are a perfect example of a customer centric company. The emails that are sent to their consumers are personalized, customized based on the customer's ...
December 29, 2009
I'm not sure we can place the responsibility of poor customer service on the customer's quest for efficiency and low prices. The fact that consumers expect prices to remain low while companies expand their use of technology, and run a more efficient organization, does not mean that they have forced ...
December 28, 2009
I believe that most retailers are pretty fair when it comes to their returns policy. Let's face it; a 14-day return policy should be sufficient to allow consumers to make their proper decision. Sure, there are some retailers who still don't get it. Home Depot not allowing returns from online ...
December 22, 2009
Maybe this question will sound naive, but if a retailer's whole year of profitability can be sidelined by one weekend storm, isn't there a bigger story at hand? What does this say about the health of the retailer, or retailing in general? I think we have taken for granted this ...
December 21, 2009
This is a great move by Best Buy. They are looking to establish themselves as all things electronic, and offering a used game strategy is simply another part of the equation. Makes a tremendous amount of sense.I also find it interesting to hear that so many people are against the ...
December 17, 2009
I don't think we can blame the internet for this one. If the Internet did not exist, and there was no social media, the fact that Tiger Woods had relationships with 10 -13 women other than his wife, while his wife was pregnant, would still have made the news, and ...
December 15, 2009
The fact that Covey has made a deal to offer his books directly through e-readers is only part of the story, in my opinion. The real story comes from the fact that this is an indication of the power of Amazon. Amazon has been building their customer database, and their ...
|
|
|||||||||||||||||
