|
||||||||
|
||||||||||||||||||
![[RSS Feed]](/images/rss_btn.gif)
W. Frank Dell II, CMC's RetailWire Blog
August 20, 2010
This is an interesting approach to a repetitive transaction. This works well for maintenance Rx, but only in a limited degree for acute Rx. There is a limit as to the number of drugs that can be loaded into a machine. The mail processing houses are using automation ...
August 18, 2010
Any time a retailer has a price rollback, they are telling the customer they were charging too much before, but now it's cheaper. For an every-day-low-price retailer, this is the kiss of death. You have lost credibility with customers. Now trust must be re-earned. On the other ...
August 16, 2010
When a buyer (category manager) will not do something, there is a reason for it. They don't believe the sellers pitch. They don't understand the program. They don't care due to another decision they made. Most importantly, the program does not support how the buyer is ...
August 13, 2010
You're looking at apples and oranges here. Health related items actually do not do all that well when on promotion. I know this from some of the promotions we ran years ago, where being put on promotion actually hurt sales. Online retailers are playing a cat and ...
August 11, 2010
Every retailer must decide as part of their strategy what their customer service component will be and then execute it. The down home friendly store should chat up the customer. The discount format must move the traffic through. Most retailers put out a call for checkers when ...
August 10, 2010
Shoes and iPods are different than food. No single CPG company represents more than 11% of supermarket sales. For them to open a retail store would unlikely be successful due to the small range of products and backlash from retailers that would discontinue products. What will work is ...
August 4, 2010
Cloud computing is the future direction for many firms. Small and medium-sized firms need advanced software to effectively compete. This new thing called the Internet is reliable and again, the key driver of change. Hardware costs continue to decline, but the cost to keep a system up, ...
August 3, 2010
Plastic has greatly reduced checks and online payment continues the trend. The Post Office raising the price of a stamp to forty-four cents has been the greatest benefit for online payment. Note, in some area of the world, checks never existed. The "Great Recession" has reduced the ...
August 3, 2010
To say Private Label grew at Trader Joe's is meaningless, as the chain has always been 99% Private Label. Specialty retailers approach the issue of product selection differently than the traditional supermarket. They are not are not trying to cover all categories, only the ones that support their ...
August 2, 2010
Businesses can and should make contributions to candidates that they believe supports their values and visions. It must always be done in a legal fashion. No matter which candidate one supports today, there is a fringe group that will be unhappy with one element of a candidate's platform. ...
|
|
|||||||||||||||||
