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Ben Ball's RetailWire Blog
September 1, 2010
Having been an outspoken voice for "not so fast" on VOD for a long time, integrity compels me to say, "this is getting close." I don't have the numbers--but when Paula is referring to her circa 2006 TV as "limited capability" it tells me that a substantial number of consumers ...
August 30, 2010
Both sides are right. Forrester is reading the reality of what is today and what will likely continue to substantially be true in the future. But that doesn't mean a new social and technological craze isn't sweeping the country that is going to soon be reporting quadruple digit percentage increases ...
August 27, 2010
Most of the comments so far have centered on the fundamentals of knowledgeable store personnel, fast and friendly service, and easy store navigation. And all those things certainly make a difference in how much consumers enjoy shopping the store they choose--and in how often they choose that store versus others. ...
August 24, 2010
I share Richards' situation with current students and recent grads, though I am not a professor. The vast majority of class notes, supplemental reading and other communication my students receive is already electronic. The time for an electronic text book model is definitely here. But electronic delivery alone will not ...
August 24, 2010
Add me to the list of "this is a great idea" commentators. When discussing this concept with other retailers in the past, the most common question is "where's the moat?" (the insulating competitive characteristic). Conventional retailers contend they can counter this easily by simply grouping all the right items in ...
August 23, 2010
Pardon me if I sound like a bit of a grouch on this fine Monday morning--but how many times are we going to go over this same ground? The difference is simply that the owner, developer and promoter of the brands is a retailer and not a manufacturer or other ...
August 19, 2010
No, consumers are no more willing to buy "private label" BC today than ever. BC is a highly involved statement of personal esteem.What HAS changed is that retailers have stopped trying to sell "private label" BC and started inventing their own proprietary brands. You don't see "Kroger Kosmetics" anywhere in ...
August 16, 2010
Generating the desired results from promotional activity has been a struggle for vendors for years. But I'm not sure retailers "cause" it. The fact that retailers treat the goals of maximizing:1) unit sales, 2) retail revenue, 3) retail sales margin dollars and 4) net landed cost or (net generated revenue)from ...
August 13, 2010
I have never been comfortable with the term "food deserts." Do we mean that there is literally no food available to the people who live there? It seems they would leave or starve. Or do we mean there is no food there of the sort we think they should prefer? ...
August 3, 2010
This really is an apples and oranges comparison. Whole Foods and Trader Joe's started from the beginning as a place to buy proprietary brands (which aren't necessarily "Trader Joe's Salsa," of course). Traditional supermarkets started life as a place to buy other people's brands. The real difference is that the ...
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