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Frank Riso

Principal
Frank Riso Associates, LLC

Retailers need to continue to find ways to add value for the consumer to their loyalty programs. The most recent use of "cents off" the price of gas has been a big change for many of the supermarket chains using the promotion. Another major concern for consumers with so...

Yes, but consider this: what if Lidl then acquires Save-A-Lot in order to get a more solid entry point into the U.S.? This would take away any major challenges the new company may face and provide a greater growth path for all. Supervalu could be Lidl's supplier going forward!

If...

There is a right way to reshape the executive team and that is if the current executive can adapt to the changes and commit to any new direction or strategy being set, they get to stay. If the executive has the attitude that we are Target and this is...

I do not think you can have this type of discussion without including Publix. They continue to expand north and continue to take market share and wow their customer base. Also Costco gets it right every time. Now adding gas pumps to the mix will increase their popularity. I...

There are several things a retailer can do to improve the efficiency of return management. The most appropriate would be to determine the cost of returns to the company and incorporate that cost in the pricing model. Hopefully many do that today. There are return fees or restocking fees...

The pros are obvious: all deliveries on time during the holidays. And the cons are taking on FedEx, UPS and USPS as a competitor. Either way it is a challenge to Amazon since for at least nine months out of any year they would be experiencing a huge cost....

Men's Wearhouse has two choices. It can bring back the Jos. A. Bank marketing programs and accept the lower margins and higher sales, or it can convert the Jos. A. Bank stores to Men's Warehouse stores and offer a not-so-drastic marketing program to all its customers. The conversion should...

Smartphone browsing and buying will definitely shift into a higher gear this Christmas season due to the simple fact that many if not most shoppers have one. They can use them while shopping in the store to see if they are getting the best price, if not, they order...

No, not at all. It sounds more like Menards managers need a union based on this article. It is not only unusual to have such a clause but I am sure it is illegal in many states.

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I think the real problems for retailers will begin after the holidays. Now shopping is key for gift giving so sales will be on track, but come January it will be another story. Hanging in there is not an issue for most retailers but getting a jumpstart on spring...

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