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Frank Riso

Principal
Frank Riso Associates, LLC

Market Basket is the exception, not the rule. When you have a regional chain, and it is family owned, you may see another example of this level of support for an owner. However, in most chains today there is a lot of space between management and the store staff....

Sounds too good to be true. However, as the holiday season approaches there is a lot more product to display and mark down each and every day. So cashiers can be used to do other things and called to their register as the traffic builds during the day. It...

I also think it is a sign of the times, Starbucks needs to have more part-timers so that the schedules are maintain in accordance with both state and Starbucks laws. I just think making all the products during peak times has got to be stressful and I'm so glad...

I have talked about technology for the changing room for years. It has the ability to help both the shopper and the retailer. What items go into the changing room and are never purchased? Why? It may be size differences from last year's products or just color preference, but...

It would be a disaster. Think of the rotating shifts to give everyone time off on the weekends so that we would not work the same three days all the time. Would there be vacations and sick days or just the shorter week? It may work better at stores,...

The produce in the grocery stores says fresh, but the farmers' markets ARE fresh. It is a perception on the part of the shopper that the product is better if purchased directly from the farmer. The price is better too. Too many grocery chains have lost their product touch;...

If its takes an act of Congress, we have many years to wait. They seem to be working for their party these days and not for the Americans who elected them. But that is what it will take. We would have so much more waste, as we are a...

Good customer service seems to be a top commonality among these top regional grocers. In my area the same would be true of Lowes Foods. They go out of their way to be friendly.

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Besides learning to drive on the right hand side of the road, Greg will need to find a way to get people to shop at Walmart. The recession is just about over and many shoppers are moving up the food chain so to speak. I did think Bill did...

The board of directors by law work for the shareholders. Since the value of the company is going down due to the lack of support of the customers and the workers, the board needs to take action. The board needs to find a new or impartial chairman to decide...

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