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Frank Riso

Principal
Frank Riso Associates, LLC

Local sourcing could be an effective means for regional retailers to differentiate them from their competition. It depends a lot on their customer base and knowing their customer. If the competition is a low-price leader it may not work since that is how the customer is shopping — based on...

Walmart could and should lead other retailers to promote reshoring its suppliers. As its history has shown us, Walmart got its start as a company that promoted "American Made" products but that soon changed. Walmart and a lot of other major retailers have the opportunity to put more Americans...

Best Buy is doing what any good retailer would do, it is meeting the expectations of its customers. As a retailer of consumer electronics it, more than most, needs to be more open to any form of electronic payment. Additional retailers will follow as their customers invest in the...

My experience with chat assistance has been good-to-very good. While it may save money for the retailer, it is a good way for one to talk to someone and be less intimated than by speaking directly on the phone. It may be up to each individual as to their...

I do not think they can make it in a store format. As an online retailer they will attract a whole new generation of customers. The brand still represents quality and being able to purchase intimate products without leaving home would be their claim to success.

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The RadioShack name will be more of an asset if the stores are set up correctly. They would need to be Sprint stores with a RadioShack DIY electronics section. They will never be able to compete with any form of consumer electronic devices and the Sprint products will be...

McDonald's troubles continue with its menu issues, its nutritional issues and with its employee pay issues. It appears that they are going to work on all the issues and attempt to get more customers into their stores. I think the public will see this as one step in the...

Each state should be very concerned over this type of legislation. While the law was meant to assist organizations such as Hobby Lobby and Notre Dame University deal with religious beliefs versus some of the provisions in the Affordable Healthcare Act, some states have gone too far. Indiana will...

Pricing up front and a guarantee from Amazon! What's not to like? I think they will do very well. I have tried Angie's List before and the only issue is getting someone to come out to the house to bid a job. If Amazon can also ensure that they...

Yes, RFID for the apparel and footwear segments has reached a tipping point but a lot of work is needed to get RFID into the food and drug industry. I think that will happen within the next four to five years. It was the food and drug industry that...

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