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Also from W. Frank Dell II, CMC...

Braintrust Resource

Dellmart & Company
Dellmart Perspective: Pricing Private Label
(PDF)

Links by W. Frank

 
[Image of: W. Frank Dell II, CMC]

W. Frank Dell II, CMC

President
Dellmart & Company

This idea of food and apparel does not seem to work. Many department stores have restaurants, but they are self-contained so food smells do not get into the clothes. Riverside Markets sold food and apparel, but they placed perfume between the two. This was really a small town solution....

The person saying retail location is not important must be a real estate agent trying to sell a bad location. One of the food online growth areas is online order with store pickup. If the store is not convenient, this will not work.

The issue is not one of emerging...

When did coupon redemption become grocery delivery subsidizing? Coupons are one of many merchandising tools. Electronic coupons are increasingly becoming the norm. They are automatic when my frequent shopper card is available on my smartphone. The idea that online prices are lower than retail stores is not valid. They...

I side with the consignment vendors as they are the owners of the merchandise. Consignment is different than a retailer buying and owning merchandise. In theory, when the consigned merchandise is sold is when the vendor transfers ownership to the consumer. The retailer is simply the agent. Should a...

Lack of store management time on the floor is a problem for all retailers not just big box. This is not unlike getting buyers and category managers out of headquarters and into the store. Store management must first make sure associate are doing their job properly. Second, they must...

The idea that chains' distribution systems are more efficient than wholesalers' is a myth. Wholesalers must be more efficient to create profit, otherwise independent retailers would all go out of business. Retailers selling many brands appeal to a larger group of consumers. Very few consumers only buy 1 brand...

I replaced my plastic loyalty cards with an application on my smartphone a couple of years ago. This app is expanding its application by providing member-only promotions. Another retailer links coupons to my loyalty number. When I provide my loyalty number via my smartphone the coupons are processed with...

The issue of centralized versus decentralized buying has been an industry issue since the first distributor opened its second warehouse. The best example where centralized buying did not work was when an eastern chain put southeast BBQ sauce in Texas stores. This told the customer the chain did not...

Consumers can be forgiving when all other elements of their shopping experience are good. It appears Chipotle has not gotten the food safety memo. Consumers don't want reaction, they want prevention. Most suppliers get one recall and only some consumers will return. This great, after-the-fact effort by Chipotle will...

Costco has always paid higher wages than supermarkets. First, it saves money with very low turnover. Second, its employees are there for members, not taking up space. This means not just anyone walking off the street can get a job at Costco. Third, the Costco business model is different...

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