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Also from W. Frank Dell II, CMC...

Braintrust Resource

Dellmart & Company
Dellmart Perspective: Pricing Private Label
(PDF)

Links by W. Frank

 
[Image of: W. Frank Dell II, CMC]

W. Frank Dell II, CMC

President
Dellmart & Company

This appears to be a backhanded way to fix a problem of not putting the right product mix in the store to start with. Additionally, they do not appear to tracking closely what is selling so they can adjust. I have recommended allocating 80% to the store at the...

Not so many years ago, Walmart boasted that it had the best replenishment system in the world. They provided suppliers with up-to-date information and they were responsible for keep product in stock. Then and now I observe many out-of-stocks in Walmart. Clearly this great system is not working. There...

Amazon has a unique hiring process which focuses on being hired into the company culture, not so much the job. They expect you will not be in this initial job for years. This process takes a lot of employee time, but likely reduces turnover. I can see where this...

When e-commerce started up, one of the key elements that slowed its growth was the security issue. In particular, the consumer's credit card information. Online banking was only a dream at this time. Remember when 90% of all checkouts were dropped? This was due to a combination of concern...

While many retailers claim they are customer focused, few really are. The problem is it's very difficult in apparel retailing. If you don't change the line, consumers say you are not current and they only want the latest style.

The same issue applies to color as well. The problem is...

McDonald's coffee quality was below the new standard in the marketplace. It was even below dinner coffee. They formulated a new blend, which is better, but is barely competitive. Most coffee is consumed in the morning with breakfast. Here again, the competition has raised the bar. McDonald's target market...

For any retailer but a catalog-only retailer, it is difficult to determine the value of catalogs. For some retailers having both stores and online shopping, they are a plus. For the boater, West Marine and Defender, their catalog is a reference tool. While this approach may not work for...

No retailer (brick and click) can survive without good execution. The competition has raised the bar years ago. Being out-of-stock is simply not acceptable in today's marketplace. Being out-of-stock for promotion items is the kiss of death today - just ask Bradlees.

The second factor for TRU is their deal...

Retailers are clearly at a disadvantage by not having data scientists. Just look at how little is being gained from the frequent shopper data. Some larger chains have been outsourcing and they are showing better results. Having the computer storage and processing power is not an issue today. Having...

I was surprised to learn the video game market was larger than movies; just another sign of aging.

This seems like a bad idea for Walmart. From observing GameStop, it requires a very knowledgeable staff and is very labor intensive -- two elements Walmart is not known for. Without the...

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