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Dick Seesel

Principal
Retailing In Focus LLC

PayPal has been growing faster than eBay's heritage marketplace business, and will be unsaddled by debt upon its separation. (Full disclosure: My son works at Braintree, the mobile-payments company acquired recently by PayPal.) If you believe that the mobile-payment industry is about to explode, this is good news for...

I believe that Millennials are more media-savvy than their parents and grandparents, and more likely to form collective opinions through social networking, review sites and other word-of-mouth. There is plenty of data to support this, not just the numbers reported in the article. While there has always been a...

I can't gather enough information about the new Ron Johnson venture to answer some of the following questions:

  1. Is it an e-commerce only site with the added benefit of "concierge" service?
  2. Will the site have access to the same products (like Apple) that shoppers can buy in multiple channels today?
  3. How will...

Short-term, it's an important tactic for Target to advertise its price advantage vs. Walmart, especially when using the REDCard. But this works only as long as Walmart chooses not to respond. History suggests that Walmart will not sit still for very long being beaten on price by somebody else.

Long-term,...

It's startling that a large, high-profile public company like Tesco would mismanage its quarterly accounting to this degree. I don't know whether the underlying regulatory policies in the U.K. make it easy or difficult for this to happen, compared to the U.S. where there has been close scrutiny of...

While it's helpful for retailers to develop e-commerce sales in markets where they don't have physical stores, the results of this study shouldn't come as a surprise. Familiarity with a local brick-and-mortar store (or even a local branch of a national chain) is likely to give the e-shopper confidence...

The line between tablets and smartphones is getting blurrier every day, hence the term "phablet." The size difference between the largest smartphones (like the Samsung Galaxy and the new iPhone 6+) and the smallest tablets (like the iPad Mini) is causing the tablet market to mature, especially if a...

Too many retailers equate "loyalty programs" with price offerings, overlapping discounts and so forth. There is very little brand-building (or imagination) involved here. In the case of Whole Foods, it seems like a natural candidate to leverage the pre-existing brand loyalty of its customers, who do not equate "value"...

While Macy's has a challenge making their customers aware of all of these initiatives, it's a high-grade problem to have. Their competitors are talking the talk about localized assortments, BOPIS and so forth while Macy's is walking the walk. Assuming they get the merchandise content right, these are sales...

It will take some time for Jos. A. Bank's new owners to figure out the right formula. What's the right mix of promotions that will drive higher gross margin rates—and even gross margin dollars, which are the name of the game—at some expense to topline sales? And are there...

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