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Paula Rosenblum

Managing Partner
RSR Research

Overall, this is going to fall into the category of "seemed like a good idea at the time." I don't know which would be worse for MCX. If consumers adopt CurrentC, retailers are on the hook for fraud. If they don't, they've wasted a lot of time and money.

Retailers...

This has been floating around as a rumor forever. And if you buy from the Marketplace, sellers do try to encourage you to buy direct from them next time as well, so it's a two way street.

But riddle me this: For Marketplace items Amazon makes 15 percent of the...

The buzz around Apple Pay was the first step towards consumers recognizing that mobile payments actually solve a problem or two: The check-out process is faster and they don't have to give credit card data to retailers.

But now, as I look at the myriad of confusing options (if you...

I just have a different perspective on this. Definitely retailers will ultimately want to capitalize on the data that's coming in from paths to purchase and social media, but I think there's a more basic first step: Capitalizing on the data they already have.

We are loaded with SKU/store or...

As a [former] local, I think Dick has it exactly right. It's not about Fenway—it's about Boston University and its students.

Given the huge population of students there, a store that's larger than small but smaller than large will help the company a lot.

...

I don't think so. Amazon has its own problems—and they have very little to do with Walmart. Generally, it's a different customer.

I don't see Walmart taking share away from Amazon. Its biggest problem is retaining its existing customers. Maybe (maybe) its customers will join it on the web. At...

If it's impossible to verify the product, then don't have the marketplace. If you recall, eBay had a serious counterfeit problem some years ago. Now, as far as I know, after an outcry from the brands, that doesn't happen anymore.

Forgetting about the bizarre resurgence of Holocaust-themed product for a...

Funny, one of Amazon's advantages is its relative lack of overhead, yet the company doesn't generate a profit.

I suspect shipping an infinite assortment adds a TON of overhead, and opening stores, particularly in pain-in-the-neck delivery places like NYC will actually result in a cost savings.

You know, in my fantasy,...

It's a scary day when I can nod sagely at something Kevin O'Leary says.

Whatever Mr. Lampbert's original plans were, he has buried Sears and messed with his ESL holders as well.

It's a sad end for a good brand. I just bought a new Kenmore Elite washer and drier and...

The obvious answer is "don't promise when the date is so volatile that a blizzard will completely derail you." I know consumers have an expectation of rapid delivery, and certainly retailers know it too, but when you take all the "slush" (oooh ... a pun!) out of your delivery...

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