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Also from Paula Rosenblum...

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Paula Rosenblum

Managing Partner
RSR Research

I don't see a real difference between anonymous fake reviews vs. fake reviews with a carefully-crafted fake identity. I've seen the latter on my Forbes blog. If I write something about Target, someone will comment in a way that's slightly off-target (sorry, no pun intended) but reiterating that Walmart...

These types of extended hours are all about grocery, I think. I don't see it doing much for general merchandise and apparel.

In some ways, this disappoints me. I was hoping to see Target shift its focus back to more interesting products, but I suppose it's good to start from...

Oooh, so the savings will go from .0001 per-store per-year with a Dollar Tree merger to a .0002 per-store per-year. Be still my heart.

This race to the bottom is turning into pure madness.

...

J.C. Penney is just getting back to zero. Eventually, the market will realize that this is not growth, it's just back to bad vs. heading into bankruptcy.

Still, I wish the company well.

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I think I'm very old fashioned. If I were running Amazon, I'd focus on making its core business more profitable instead of starting new marginally-profitable businesses where there are already entrenched competitors (who ALSO don't make money).

But I'm old fashioned.

...

There are a lot of good reasons to bring call centers back to the U.S. It's about customer satisfaction, and also employment.

Let me put in a plug for my second home, too. The U.S. Virgin Islands (particularly St. Croix) have very fast internet connections and a population that is...

Sadly, Mr. Peterson is probably right about free shipping. Carriers are raising rates, and sooner or later those costs will be passed along to consumers.

Having said that, there's a more concrete reason retailers would like to drive BOPIS (I think I hate that acronym, by the way. It sounds...

Amazon has a business model problem, I think, not just a Prime problem.

The core of the problem is their almost infinite assortment, which requires the company to figure out A.) which products to keep in which DC, and B.) what sizes of shipping boxes to keep in each DC.

Because...

Short but sweet answer on this one. If consumers don't look at the labels, they really should. In any case, country of origin should indeed be displayed as a product attribute—everywhere.

...

I think we all knew this in our gut; that the store remains the center of the shopping experience. But it seems that retailers have been thrown into a panic over the notion of "showrooming" and the potential of losing their business to Amazon.

I think I've mentioned this before....

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