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Paula Rosenblum

Managing Partner
RSR Research

The short answer is, "it depends." QVC is one company that uses both screens to its advantage. You can watch on TV and follow along on your mobile device. Ditto Project Runway. You can synchronize and buy things that are being sold.

I've long wondered when TV would become an...

Well, Target's not alone. Almost all retailers generally ignore plus-sized women. The reason why is beyond me, but they do.

I think its success will depend on the look. If it's styled as stretch-waist polyester slacks with big lion print (festooned with rhinestones) blouses, it'll be a failure. If it's...

I think it's a nice touch. Very Canadian, actually.

Separately, it seems as though this is going to be the year of the store employee. The constant pecking at Walmart has made a dent—the company is voluntarily upping their minimum wage, as Gap already did.

It makes a lot of sense....

This is a very complicated question, even though it doesn't seem to be.

While retailers bemoan staff turnover, their business models tend to be built around the economics of a low-paid transient workforce. In other words, no raises are ever necessary, and they don't work enough hours to qualify for...

I agree with you. Even though there are some retailers that will be culled from the herd this year, overall it seemed retailers were happy and bullish on the store.

The omni-channel immaturity theme is very prevalent in all our data. Retailers don't yet have the visibility into enterprise inventory...

J.C. Penney is still up against very soft numbers and has the opportunity to gain share against Sears (like everyone else). I don't think they're back yet to 2011 sales levels.

I will say that I think the company has really launched a great and consistent marketing campaign, and that...

I'm biased. I think what Greg Buzek is doing and trying to do in the area of giving is groundbreaking. Not only has he already raised a boatload of money for Honduras, Liberia and other places I can't remember, but he's got big plans going forward too. Until now,...

It depends on the retail store footprint. The larger the back room, the easier to pick.

However, I've been saying a couple of things for some time:

  1. It's very important to populate forecast engines with information on where demand was actually generated, not filled. That way the forecast engine can avoid...

I don't think the people living in Cuba feel pressure of living in a "dictatorship." They do feel economic pressures. The world has changed a lot in 60 years.

I think we'll find it going both ways, with Cuba returning as a tourist destination (and thus, a market for certain...

Honestly, do you think this is any more than a gimmick? And do you really think Amazon would make money with a delivery fee that low?

This might sound harsh, but I think it's pretty similar to stories about drone deliveries and robots in the warehouse. Good PR (sort of),...

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