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Paula Rosenblum

Managing Partner
RSR Research

The questions around item locators are operational ones. Are the planograms accurate? Is the inventory really on the shelf? This demands a level of accuracy that I don't think many retailers have achieved.

I just see a lot of potential risk and frustration if it's not done well.

After all, at...

I am utterly baffled that the company has not automated this process with Fresh Item Management. It's not rocket science, for goodness sake. Of course the department is understaffed, but getting already grumpy employees to ask themselves "would I buy it?" feels a bit like rubbing salt on a...

I don't think early adopters will have "first-mover advantage" but I think refusing to accept all options as they are adopted is a really bad move.

Walgreens definitely got a "pop" after CVS and Rite-Aid inexplicably turned Apple Pay (and Google Wallet) off, after inexplicably turning them on (they were...

It's hard not to be really, really grumpy about this. Having remade small towns in its own image and vision, Walmart is taking the lead in eliminating even more vestiges of pre-Walmart Americana.

None of this changes the fact that Walmart has saturated its market. So it will be successful...

It's impotant to note, I think, that given the extent to which overall sales slowed down during the recession, organics sales continued to rise, just at a slower pace. There's plenty of room for organics. The question is, what will traditional food sellers do to hold on?

What will Monsanto...

Let's be realistic. There is no evidence that a Thanksgiving Day opening adds incremental sales to the season. None. All it does is move them around.

So from a purely financial/clinical perspective, why spend the HVAC and payroll for a day that adds no real incremental value?

While I've be pretty...

What else can retailers do? The Millennials are about to (if they have not already) become the largest bulk of the population and are in their peak spending years. There is no "too far."

Retailers aren't surrogate parents. It's a service industry. If we're not liking who we're serving, they'll...

It's ironic. Conventional wisdom says store-based retailers are at a disadvantage cost-wise, yet they ALL deliver better earnings than Amazon does. So who's zooming who?

I have my theories on why Amazon has such a hard time making a profit, but Walmart certainly has room to price match. As Ian...

I think the next generation is very indifferent to these kinds of issues. The older folks might huff and puff, and we might hear a few words from those who feel it's a religious abomination, but those voices, while loud, do not represent the majority of Americans.

I didn't realize...

Overall, this is going to fall into the category of "seemed like a good idea at the time." I don't know which would be worse for MCX. If consumers adopt CurrentC, retailers are on the hook for fraud. If they don't, they've wasted a lot of time and money.

Retailers...

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