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Paula Rosenblum

Managing Partner
RSR Research

You know, I would worry less about the "mission statement" and more about the actual mission.

When we started RSR eight years ago, we knew our goal was to change the advisory research model. We wanted to focus close in on the retail industry, not five years out. We wanted...

I can't believe gluten-free has legs, but maybe. There are very few people who are really gluten-intolerant. I believe it's a fad and will fall off the radar screen, especially if the U.S. catches up with other countries on non-GMO grain.

Organics and locally-produced will be more long-term drivers. Probably...

I've never seen July 4 as a harbinger of things to come, even when I was in the party supply business. There are just too many variables and, honestly, the numbers are just too small in any category but food and beverage to draw big conclusions.

I don't even think...

I have to say I was pretty well shocked by it. And in reality the company hasn't really denied the charges, just made some weak excuses for it.

I shouldn't have to ask a cashier to re-weigh what I have bought. That's pretty lame and, honestly, not my job.

I'll think...

This is not new news, yet the industry seems to be in denial about it. Several years ago, FMI did a study in conjunction with the GMA (I think) and the answer came back the same ... "Give us curated assortments." Instead, we get more and more "flavors" of...

I was surprised at how much fun it is to use Apple Pay, but that doesn't mean it's going to be a hit. As the writer points out, there are still a lot of questions to be answered. In any case, I always thought the watershed year would be...

How should they handle it? Let's see ... how about: "Just do it."

It's not like I think this will stop crimes like the one perpetrated in Charleston, after all, no one is selling swastika-themed product and anti-Semitic crimes still happen. But you know, it's a good start.

Our society is...

I figure e-commerce companies will just raise their prices a bit to cover their costs, but leave "Free Shipping" intact. It's way too big of a motivator to change that model.

I consider this a shot across the bow at Amazon, really. No one ships more air than Amazon. No...

I think Sam Walton is spinning in his grave for more reasons than one. I did not know the man, but from what I've been told he had a vision. I don't think that vision included creating a close alliance with China, pushing the chain's stores into communities that...

The biggest problem I see is that large retailers have become REALLY large. And there just aren't that many of them. So while in days gone by, a CEO candidate could work his or her way through progressively larger chains, now there's a really huge gap between the large...

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