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Also from Paula Rosenblum...

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[Image of: Paula Rosenblum]

Paula Rosenblum

Managing Partner
RSR Research

Amazon has a business model problem, I think, not just a Prime problem.

The core of the problem is their almost infinite assortment, which requires the company to figure out A.) which products to keep in which DC, and B.) what sizes of shipping boxes to keep in each DC.

Because...

Short but sweet answer on this one. If consumers don't look at the labels, they really should. In any case, country of origin should indeed be displayed as a product attribute—everywhere.

...

I think we all knew this in our gut; that the store remains the center of the shopping experience. But it seems that retailers have been thrown into a panic over the notion of "showrooming" and the potential of losing their business to Amazon.

I think I've mentioned this before....

Boy, this is fascinating, and goes back to an interesting finding in RSR's store benchmark study this year.

I mentioned in an earlier blog post that sales under-performers like Walmart have a propensity to plan for smaller stores. Well, the inverse is also true. Retail winners (over-performers on comps) are...

I still think Walmart's core problem remains the same—a saturated market, and plenty of competition that's close enough or better on pricing in more convenient formats. But that's not its only problem.

The out-of-stocks were apparently caused by cutting payroll too lean, which of course was done to hold earning...

IHL Services definitely deserves props for pointing this out at least five years ago, maybe more. Of course, given the stuff that gets sold at those impulse stations, it's hard to be sad about it, but it's real high margin revenue.

I wish they'd listened to Greg sooner!

...

My take is it's Main Street vs. Wall Street (or whatever level the investors are at).

Asking what the board should do presumes it has the willingness and ability to do anything but what it has already done. It sounds like it is doing exactly what it wants to do....

I agree, but I don't agree. By that I mean there's no doubt that technology is necessary to support a better in store experience, BUT, I object to most indoor tracking systems as crossing the line from useful to creepy. Video analytics are least creepy and aren't on the...

Not for nothing the Stop & Shop program has been in pilot for seven years (I actually think it's longer, but there was a vendor change mid-stream—it was named "Shopping Buddy" in earlier incarnations).

The devices don't get used much, and they're a distraction for store personnel when they break.

It's...

Oh gosh, I can't overstate the potential disruption and change this partnership could bring to industries that use a lot of devices, like healthcare and retail.

It's important to note that IBM will also offer AppleCare for Macs too.

The challenge in my mind is that Apple still thinks of itself...

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