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Dr. Stephen Needel

Managing Partner
Advanced Simulations

Target wants to keep 20 percent of its business in food, hopefully growing that. They also want to differentiate themselves from other grocery stores (including Walmart, we presume). So they are going to dump Oreos in favor of healthy products? And they believe that Millennials will carry the day,...

While we see lots of self-serving surveys saying the world is digital, serious studies keep on showing that less than a majority of shoppers are using digital for grocery shopping and very few are actually using digital in the grocery store. Yes, if you want to reach a part...

If it motivates the employees to do well (and the shopping experience at Publix in Atlanta compared to Kroger or Walmart is much better), then that's important. Keep in mind, it's not employee-owned — they just have a piece of it. I think there's more to it. Lots of companies...

Retailers took an elephant gun to a mouse hunt with slotting fees. Instead of requiring research to demonstrate the new product had a chance of making it, they were willing to take anything for a price. If a vendor simply wants to swap variants, and if that leads to...

No — the consistent estimate I see is that we're at about 4 percent of grocery expenditures online right now. Nielsen has for years been saying it will reach about 14 percent to 17 percent, and they keep pushing out that number year after year.

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I'm not sure anybody anywhere is really prepared to extract meaningful benefits from big data analyses. This is very new and I think we only know some of the basic questions to ask of the data. Those who want to catch up need people who are good at manipulating...

If Wall Street believes they need some reinvention, restructuring isn't it. Yes it may be good for the bottom line, and that's not a bad thing, but none of this is going to bring in more customers.

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I think the goal is to enhance the customer experience and the bonus is that it is cheaper. That said, Al, I've had both good and bad experiences with chat (Samsung chat refused to believe there was a difference in connectors for digital optical and digital coax). But Comcast...

I like the fact-based approach engendered in a lot of these suggestions. A few simple charts that show that you've tested the product and can tell the retailer what they can expect when they take it on, while not guaranteeing acceptance, certainly makes their evaluation easier. We are often...

The idea that this is a good thing is "spin" at its worst. Yeah, some people might say, "It will be faster next time" but others, my guess is more of them, will say, "Target screwed me last time, screw them this time."

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