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Kai Clarke

President
Kowa Optimed, Inc.

Yes. However, we shouldn't discount the advantage that an advanced degree offers, including learning from the mistakes and experiences of others (often first-hand), being taught differing perspectives on the same process or procedure, discovering new perspectives which are not widely available, etc. Combine all of this with peripheral courses...

Frequency of inventory counts, and accuracy of inventory counts are some of the key issues where OOSs are not managed well. This means that ordering and forecasting solely on register sales is approximate at best. Register sales don't account for shrink, and in some cases, shrink is a large...

Yes, this has been an advantage, albeit a small one. Most folks are only concerned about sales tax on larger purchases, IF they can get the same item, with the same service, somewhere else....

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Yes. Giving their employees options demonstrates that Amazon cares about their employees, their futures, and how they perceive their time at Amazon and after. It is a great way to keep happy workers and an incentive for unhappy workers to leave.

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No. Internet sales will continue to increase because that is the nature and future of retailing. This is more akin to the reliability of cars when they were first mass produced. They broke down, but the automobile continued to sell and thrive. The same will continue with the Internet...better...

Yes. Yes. Yes. Retail has forgotten what great customer service means, and is "stuck" on good customer service. Moving from good to great customer service seems to be reflected in the shift from good to great retailers. Go into a Trader Joe's, Wild Oats, and Whole Foods, and compare...

It is getting more important for most retailers. Soon, this day will become a bigger shopping day as more retailers recognize and leverage today for promotions and focus on purchases that the average American will find interesting especially electronics....

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Out-of-stocks are the three most hated words in retail. This is a problem that every retailer has, whether they use an EDLP price model or not, and include the largest (Walmart) to the smallest of retailers. Having Walmart recognize this is not news, since Walmart has been fighting it...

Monthly reports did not create JCP's success. Having them or not is not the key to their success or failure.

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Target is clearly out of sync with its contractors and IT suppliers. This is their greatest issue and should be the first place they correct.

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