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Also from Kai Clarke...

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[Image of: Kai Clarke]

Kai Clarke

CEO
American Retail Consultants

Yes, success is built upon trust. However, how can an e-tail site guarantee that there aren't counterfeit products on their site? Inspect, purchase and reinspect all products from every listing company? The policing of products is not an e-tailer's job, except for when consumers provide feedback that they suspect...

Product, price and updating an old perceived view of the QSR! These are all things which challenge McDonald's today and that they should focus on for their future. Why not offer hot dogs? Chili topping for burgers and fries? Fresh, grilled meats including fish? Subs? Single large fresh meat...

Yes. Why wouldn't they? All systems have weaknesses, or fail at times and great customer service starts with recognizing this and then making certain that the customer is always taken care of...always....

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By making it easier to react to advertising, a "second screen" will increase the measurability of ads, their effectiveness, and correlate this directly to sales. This is advertising's achille's heel (how do we know when an ad is effective), and the measurable impact of having a second screen only...

It is very cool, and has some obvious space, and rendering advantages. However the real test of the digital showroom will occur in its perceived value and use during the first year. Time, usage, and feedback will determine the true viability of this concept.

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Yes, we will see increased awareness of perhaps increased use...initially of beacon-triggered messaging with the arrival of the Apple Watch. However, the sustainability of wrist wearables will be determined by their functionality, convenience and true value to the consumer.

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No. Mobile shopping is still not a reality for most retailers. The key for omnichannel success is confirmed, sustained growth over an extended period of time, which can be directly traced back to an omnichannel position and set of programs.

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It is on the right track, however, it might be too little too late. This specialty toy niche is rapidly moving online, and TRU is clearly behind the wave on this. Cleaning and improving their stores is great, but is VERY expensive. Instead, maximizing and optimizing their online presence...

Cybersecurity will continue to increase until we recognize that our outdated system of physical cards, numbers, and user IDs need to be updated and totally replaced. We have electronic Iris Scans, Face Scanners, and other forms of identification that are superior to the use of numbers, yet still retain...

Future retailing will be online focused and a merger of online and brick and mortar when appropriate (like test driving a car). Perhaps the biggest flaw of pure etailing is that you cannot get the product immediately. Thus restaurants, QSR locations, gas stations, etc. are protected from a pure...

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