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Warren Thayer

Editorial Director & Co-Founder
Frozen & Refrigerated Buyer

Department stores and discounters have long been in need of fireproof pants. Most shoppers know that "sales" must be taken with a grain of salt, and as pricing apps on phones become increasingly common, this whole debate will vanish anyway in due time. At some point a tipping point...

It will be the usual industry case of robbing Peter to pay Paul, so I see little change after the dust settles. Vendors will raise their prices to cover the costs and Walmart will seemingly gain margin. The only real losers will be consumers, but nothing major. Some vendors...

I'm told you might not be able to ask an applicant if he/she has ever sued a past employer, lest you be sued. This came to me from someone who is admittedly not a lawyer, but my thought is that you'd be best to avoid that line of questioning...

All of them are terrific questions. I think number three is guaranteed to take people out of their comfort zone, where pat answers will be impossible, so I like it best. But I'm a lousy interviewer because I tend to be gullible and think that most everyone is just...

Oh, please. Prerequisites often seem to be (in no particular order): serious gravitas, Ivy League MBA, proper pronunciation of "at the end of the day," experience as CEO elsewhere regardless of results, suspenders, history of extremely high personal income, "BS Bingo" champion, ability to intimidate a board of directors...

Whole Foods should identify and then focus on its core market, but tweak when the opportunity arises to grab share from a specific competitor, including Trader Joe's among others. Of course "tweaking" can be a slippery slope, but my gut is that Whole Foods will get it right. Yes,...

It depends on how you define "large percentage." I don't like to predict anything beyond 10 minutes, but by 2020, my scientific wild-ass guess is 17 percent. Retailers will be wanting to contact you, obviously, to make this worthwhile for them. I already get "contacted" way too often via...

All steps in the right direction but Walmart still lags the pack. It is still about wages and benefits.

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Before everybody piles on, it's hard to believe that an instructor would advise profiling blacks and Hispanics in this day and age of litigation-at-the-drop-of-a-hat. But maybe it happened. And maybe it didn't. Hey, discrimination definitely happens. And while I know nothing about this case, I also know that accusers...

Store-level retail is definitely the farm team because it's rare for people to make enough to live decently, let alone raise a family. And yes,all the multitasking and interpersonal relations necessary at retail are superb training for most anything. I'm sure many retail workers do enjoy their jobs, but...

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