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Also from Camille P. Schuster, Ph.D....

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[Image of: Camille P. Schuster, Ph.D.]

Camille P. Schuster, Ph.D.

President
Global Collaborations, Inc.

The success of neighborhood stores has always been their ability to know their consumers well and make products those consumers want available to them. The challenge for Walmart is how to do that and still leverage buying power and have a highly efficient logistics operation. Their ability to use...

The most important result is that the the score for some stores rose while the average fell. Consumers demand a good experience when going to a store. If there is no good reason to go to the store, consumers can purchase items online. Obviously some retailers are making an...

Walmart is an also-ran on making this decision and has received a lot of negative press about the wages paid to employees. There is nothing in this announcement about what happens to the wages of the rest of the hourly workers who now make $9 an hour. Salary compression...

This is certainly a "helpful" service to provide. Consumers just outside the five mile radius may start demanding service as well. If there is a central ordering system, the biggest challenge will be ensuring that all the participating stores have a way of keeping the software updated on their...

Just as 3-D printers give small companies, entrepreneurs and individuals the ability to make anything they want putting design firms and manufacturers at risk, so too can crowdsourcing put designers at risk. However, for crowdsourcing that assumes everyone has a good eye, wants to take the time to participate...

Certainly the possibility of collaboration with each device, the consumer, retailers and manufacturers exists. Not everyone you meet or work with becomes your best friend. You will probably not want to collaborate with every device or retailer or manufacturer in an always-on mode. Find the way consumers want to...

The challenge is to manage different functions while using the same space. Allowing consumers the opportunity to see, feel and try products is an essential part of the business, and that requires an open space with room for products and people. The training (individual and group) requires tables and...

If items I really need within that hour or two hour window are the ones available for quick delivery, I would be willing to pay for the service or choose Amazon over a competitor. However, if I do not need the products that quickly, why pay extra for the...

There is a long list of reasons:

  • Security
  • Misuse
  • Lack of imagination for what could be done
  • Lack of staff to do the necessary creation of apps or tools
  • Unwillingness to invest in equipment, training, development
  • Lack of training
  • Lack of monitoring/enforcement of store policies
  • Lack of consideration for employees
  • Lack of consideration for consumers

As long as management...

Being the pick-up point for registration packets is a nice way to encourage a visit to the store and associate its brand with a community event and an active lifestyle event. Associating with sports activities or events also creates an opportunity to sell related apparel and accessories related to...

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