Anne Bieler

In-store clinics will increase between now and 2014. They offer a service, available at hours and locations that are much more convenient for some than visiting a regular doctor for many routine issues. As time goes by, consumers will decide the value of these services; legislation may not impact...

It is important for Costco to move ahead with its online business; investment is critical now as competitors ramp up their efforts and playing catch up is never a good position. Having the ability to order planned purchases would save a lot of time; delivery is likely to be...

This will be one to watch. Old Navy has a very clear proposition and it works well -- casual fast fashion that is fun and affordable. This could translate very well. Hiring Larsson is smart, truly need a proven kickstarter to bring Gap into this new realm. Gap seemed...

Wegmans has a solid opportunity to succeed in Boston; their focus on fresh and deli products, and good quality products will appeal to local shoppers. They seek to understand the community they serve, then invest, experiment ... and listen. With the right assortment and excellent customer service, this could...

This will be more important as Walmart goes forward, in more urban areas, and reaching out to more lower-income shoppers. The program makes sense; there are shoppers who will find this a better way to manage limited income.

Digital coupons are a right next step for Publix. They really work to understand the needs of their shoppers, experiment and listen to feedback as they go forward. Thinking of the large cohort of senior shoppers in Florida, I think they are smart to go this way rather than...

Doing business with Mexico is a very different mindset, and different standards are in play. It's a very tough game.

What will come back to haunt Walmart is the perception of a possible cover up. This situation requires more than corporate vision statements to convince investors. Trying to distance...

This has to become more important to retailers in the near term. Between the economics of eliminating disposal costs and potential for community benefits in the form of donations, there's solid potential for retail gains going forward. It just seems wrong to throw away food that could make a...

Yes, there will be more food information apps becoming available. There are shoppers who are trying to eat "healthier" and/or manage food allergies, and the right apps could really help shoppers make better choices. Trying to determine if a product is right requires precise definitions and further information --...

The door is open here for dollar stores to leverage the value and convenience they offer shoppers. There is likely a profitable niche to be developed here, likely limited and smaller scale -- it will be interesting to follow. I expect drug chains will work harder to promote strengths...