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Also from Ralph Jacobson...

Braintrust Resource

IBM Corporation
Smarter Food Supply
Technology is ensuring your food is getting "smarter". (url)

Links by Ralph

 
[Image of: Ralph Jacobson]

Ralph Jacobson

Global Consumer Products Industry Marketing Executive
IBM

Anything that you have to "teach" the consumer that the consumer doesn't already want to learn will be painful to execute in the market. We never learned how to set the time function on our VCRs (LOL). However, we can do everything social on our smartphones that requires more...

Although RFID has been around for decades, I still think there is hope for its widespread adoption in the industry ... IF a true standard is embraced globally. Hmmm... let's seeee.... maybe there is NO hope for it, on second thought. ;-)

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As the technology gets better, and more of the five human senses are touched by brands online, the move to online shopping will continue to accelerate. Remember "SmelliVision"?! Some things were ahead of their time! All this said, I also believe that physical stores will always have a place...

I think this is an exceptional way to drive revenue. We cannot forget the human touch as everything around us becomes more digital. There is nothing wrong with ANY type of business leveraging this technique, however, consumer-facing businesses are especially able to reap benefits from immediate feedback and coaching...

Although the terminology in this article seems to have grocery influence, there are many formats of retail to which these great tips apply. One other piece is taking the "gut feel" out of merchandising. In a typical format supermarket, 80%+ of all SKUs move less than one case per...

Good topic, Tom. As a grocery store manager in the '80s, the reality was that weather and other uncontrollables happen, even to great store managers. If you don't adjust schedules, you will have out-of-stocks on the shelf and/or lines at the POS, and other problems. A manager typically has...

Whatever the technology that the world settles on, I believe the next five years will definitely show a majority of cashless/cardless payments. Another article shares a recent move incorporating beacons and contactless payments in the Middle East. Biometrics may take longer to adopt globally. Remember how many...

Depending upon the type of retailer and the shopper traffic in the specific store the work environment can get intense, to say the least. As a supermarket manager a hundred years ago, many of the shopper interactions would be catalysts for conflict. Bottom line, put yourself in their place...

Great article, Gib! I believe there are two primary ways that retail and CPG enterprises can take full advantage of the transformational opportunities the Internet of Things represents: 1. the invention of new IoT products or services, and 2. the optimization of business operations to deliver new services, upset...

Fear of the unknown. Two words: 1. Training, 2. Leadership... This is what it takes to effectively implement new technology at store level. Training will help overcome the knowledge gap of the staff. Leadership, that is, leading by example. Living in the "shadow of the leader" will help overcome...

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