Tony Orlando

With all the changes made, a couple of things will have to happen to make this work.

1** Outstanding customer service
2** Prices that are competitive to the big-box stores
3** Great deli, meat, bakery, and produce departments.
4** Strong marketing, and promotions programs
5** Keeping the stores clean and...

Same-day delivery will have to add some cost to the program, as this is necessary to cover the program. There are some up-and-coming same-day outsourcing companies and franchises that will do this for you, but rural areas will still be left in the dust. Major cities and suburbs will...

As a B&M business, I support it, as the trial period for the internet has proven successful. Welcome to my world, and enjoy our freedom to tax the folks.

My head just spins with all this discussion almost every day about Walmart. There are plenty of formats to discuss that compete against Walmart, and do it quite well, big or small businesses alike.

I know as much as I want to know about the 800lb. gorilla, and have competed...

Very good article Doug. Customers want to be engaged by friendly, knowledgeable people who actually seem interested in their concerns. The other stuff holds true as well. Nice job.

Hello...I'm back from a fancy food show in Florida, and I'll be brief. Keep the top 150-200 SKUs very competitive, by using the regional wholesalers to your advantage. I am getting rid of more "me too" items, especially the lower tier quality products, that take up space.
Again...pound the...

It is ridiculous to let your children spend $500 on a dress to go to a high school prom, rent a limo, spend $200 on a dinner, and act like you're special. What are we setting these kids up for later in life? How do you top this, as...

Who has this kind of money? Certainly not me, and who is to say that the customer will scan everything they put into the cart? Kroger can afford this, but it will not be commonplace until the scanners drop down to about $10 each, and than yes, I'll jump...

Aldi is a major threat to anyone in the grocery industry, as they can run their stores on a very small labor budget, and with small margins. The answer is yes, they will do this in many areas, including the food deserts, in order to capture more market share.

Consumers...

We are not living in the Land Of Oz anymore, and it sickens me to see what is happening out there to many businesses who try to do the right thing, only to have these scumbag hackers try to wreck their business.

It will only get worse, as it seems...