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Tony Orlando

Owner
Tony O's Supermarket & Catering

It is too easy to have another copycat SKU on the shelves, and for me, less is more. Each store must build on its strengths and be the very best at it. In the last five years, I have gotten rid of cigarettes, 96 percent of my HBA, diapers,...

Deal hunting is learned behavior more than ever, and the online rush of finding deals is almost to a point where the consumer needs an intervention.

In all businesses consumers are told that they can negotiate a better deal on everything, even if you are giving the product away at...

A giant vending machine store in remote areas sounds plausible, but there needs to be an attendant on location to restock, and make sure the power stays on, and security cameras need installed as idiots will try to bust into the ATM and perhaps break into the building and...

Until Apple and other tech start-ups are willing to merge their stuff with Visa and traditional cards into a seamless transaction so retailers do not have to keep buying new front-end equipment, it will go slow. Exclusivity for making a payment may work online, but on Main Street, we...

Walmart can ask for anything they want and can make vendors squirm quite easily. There is a ton of business to be had and Walmart knows this, so the question becomes: is it worth it dealing with Walmart if I can not turn a profit that helps my business...

Consumers are inundated with endless promotions from airline, travel, clothing, food and other merchants trying to get their attention. Spam on your phones is worse than your laptops. I believe people want their phones as free of ads as possible, and would rather use their laptops or desktops to...

Well many of us knew this was coming, as "free shipping" really isn't free. Amazon will try to muscle UPS to keep the gravy train rolling, but UPS is trying to get their house in order, and I believe will hold their ground on huge bulky items. God only...

Again with the personalized pricing options. How about giving all your customers a great deal on all the bargains you bring into your stores? Am I skeptical? Yes, but there is nothing wrong with reaching out to specific loyal customer and offering them a deal on certain things they...

Do you blame Walmart for this issue? I am no fan of them, but having legal tax shelters is something many corporations do. Unless we change our laws, nothing is going to change. With this wave of social justice and new mandates, any sane company is not going to...

Where do you go from here, when a dollar store has to cut prices to win back some customers? There are way too many brick-and-mortar retailers now and more new ones are coming, so since price is their only draw, I guess you lower them until nobody makes money.

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