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Tony Orlando

Owner
Tony O's Supermarket & Catering

There are a lot of advocates that believe customization is the next wave in growing e-commerce, and I definitely see this happening in certain categories. Supermarkets, even my size, carry a minimum of 9,000 SKUs, and can go up to 70,000 SKUs in superstores, which makes the platforms for...

Let me start off by saying that nothing will replace the discount-driven mentality that is out there today (except for with some high-end signature retailers who can customize spectacular offerings for their clients). Consumers want great deals period, and I don't waste my time sending out offers that don't...

There is always the temptation today to attract the super deal shoppers, and there are tons of them out there. My wife likes Nordstrom's Rack store, but she loves Macy's, and it could go well. My caveat is that Macy's already has a very successful promotional program in their...

I'm sure there is a market for this, and why not. People are addicted to their phones, and as a marketing man myself, Amazon has the R&D marketing money to try just about any outlandish idea they want. I love the outside-the-box thinking, and some people do their best...

First off McDonald's, for Boomers like me, is the last place I will eat, as their food is horrible. I understand the value of marketing to folks who need a price break, but more and more today people want their food to actually taste good, and are willing to...

Coupons are still viable for shoppers, and with the digital coupons we have a choice as to what we want to use. Redemption may seem small, but as a total, it is still something CPG companies are willing to invest in. In our area we have certain customers who...

As an independent my concern is what goes on inside the four walls of my store, and we try to build our offers for all who stop in. I guess this really isn't a loyalty program, as our special offers go out to everyone, but finding something special and...

Payment systems are important, and there will need to be cooperation between the new high-tech mobile, internet and traditional payment systems, where banks and the new kids on the block can offer an upgrade to many new terminal systems in stores now, which can operate with one nice unit...

Google Maps for sure. Never have a problem finding where to go on vacation or I'm in a car without navigation. Works awesome, and provides restaurants, lodging and many other things anyone would need when they are out of town. My Cleveland Browns app is cool too. It barks...

In-store pick-up orders are less risky, if the inventory is on hand. If the systems set up in-store are done right, I don't see any problems with this. Specialty orders for meat and deli catering services would probably require extra time. My cut-off for deli or bakery items is...

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