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Tony Orlando

Owner
Tony O's Supermarket & Catering

This merger will cut jobs for the two companies for sure, and the service levels for the stores that actually still see a sales rep will dry up. All deals will be controlled through the warehouses, and my concern is getting a good deal to compete on the key...

This question comes up a lot, and for my business there has to be exceptional value on our staples or I am going to be looking for a new line of work. Discounting is never going away, but in some ways it makes me sharper knowing that if we...

Getting the customers out of the store can be tough at times, and it is a staffing issue. The lines at Costco can take up to 30 to 45 minutes to get through, and for some strange reason it doesn't stop customers from coming back.

Get into a conventional supermarket...

Where do I begin on this one? A great salesperson is someone who has a great deal of passion for what they are selling. As a broker for several meat and deli suppliers, plus over 50 years working in my supermarket and catering business, it is a skill that...

Starbucks for the most part should be a haven for people to grab a coffee, sit with their friends, and play games on their laptop. I don't need Starbucks to tell me how to treat people, and many others do not either. We are so overly politically correct, and...

Loyalty programs can be simple or downright frustrating, and I choose simple for my customers. I have spoken to many of my customers this year, letting them know that we are increasing our social media program. Almost every person I spoke with told me to keep doing what I'm...

Stupid move, and it will hurt them, as celebs stick together on issues like this.

...

Newspaper circulars will be around for quite some time and digital will grow as well. I don't believe that digital is the answer to everything as some others do, and newspaper ads are not going up in price which helps retailers looking to strike a bargain. In rural areas...

Follow the money and the deep pockets armed with savvy real estate lawyers will win, which will put the burden on the rest of the taxpayers who live there to pay the difference. The big get bigger, and the general public always get the short end of the deal....

Thank you Bob Phibbs for saying exactly what I have been writing for years. Technology including mobile is only a part of what we need to do in order to take care of our customers. If we don't get it right inside the store, it doesn't matter one bit...

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