[Image of: RetailWire Logo and Tagline (for print)]

Also from Ben Ball...

Braintrust Resource

Dechert-Hampe & Company
Sale Force of the Future - 2012
Survey Results - February - 2012 (pdf)

Links by Ben

 
[Image of: Ben Ball]

Ben Ball

Senior Vice President
Dechert-Hampe

What Max said!

Ian too!

And don't forget Charlie Brown ... "Good Grief!"

...

I'm surprised at the lack of enthusiasm for these apps here.

Maybe I'm the only one who is reaching the point of needing my GPS to find the Walmart—much less finding the product I was sent for in the darned store! And we all know how easy it is (and...

I can't help laughing.

First off, brands dropping off Facebook pages won't make FB any less "social." The social part is the people.

Second, I've always loved the term "earned media." Earned how? By doing something newsworthy of course. And there is precious little in most brand FB pages that is...

Congrats to Jamie Tenser and Scanner for two of the most insightful interpretations of this report.

To piggyback on Scanner: There is a very real threat to Walmart's core strategy implied here. And that is "Lowest prices every day," originally a statement of everyday shelf price has now become interpreted...

This is purely anecdotal (I'd love to see data if anyone has it) but it seems to me that the combination of increased distribution in lower price retailers (i.e., Walmart) and actual price reductions (i.e., Whole Foods) has lowered the price premium for "organic" considerably in the last year....

Starbucks has been at the forefront of digital path-to-purchase from the beginning. Now it appears they will be the first to combine browse, order, pay and deliver all in one app. You've got to tip your professional hat to them.

...

Like so many interactions, it depends on who you are talking to when, and what about. Millennials may prefer text over talk for all interactions. Boomers may be OK with chat if they are already at their computers. They can just look at pictures of the kids on Facebook...

Can't help but chime in—though the community seems to have spoken as clearly, and with one voice, as I can remember. This is such an obvious power play, if not outright collusion or restraint of trade, as to be offensive to us on its face.

What I do wonder is...

Initially more of a drive-through play probably—but I can see urban locations with a will-call line for the walk-in customers who pre-order and pay. This is not only going to work, it may well become the QSR standard.

...

What do you think Whole Foods will accomplish with its Responsibly Grown rating system for produce and flowers?

They will aggravate and confuse both customer and supplier.

Is it realistic to try to encapsulate all sustainability concerns in a useable ratings system?

No.

...

Search RetailWire
Follow Us...
[Image of:  Twitter Icon] [Image of:  Facebook Icon] [Image of:  LinkedIn Icon] [Image of:  RSS Icon]

RetailWire's
Getting Started video!

View this quick tutorial and learn all the essentials...

RetailWire Newsletters