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Ben Ball

Senior Vice President
Dechert-Hampe

From the perspective of one with a bit of Australian and Canadian experience, I will certainly attest that Mr. Rogers has taken on some tough challenges in retail. What I haven't heard is that either of them have substantially changed their momentum in their markets. So it's tough to...

It depends on how much an Amazon Prime membership costs at the time.

Seriously, if Costco isn't looking at this as their key benchmark rate they should be. One of their primary benefits for households is repeat orders of consumables refills — things like paper goods, diapers, vitamins and food staples....

"Consistency is a virtue."

I don't know who said it first nor in what context. But it has always applied to retail and it always will. The toughest thing about the emergence of omnichannel, the customer experience and/or shopper journey for most retailers is consistent delivery across all of the...

Readers of RetailWire will likely know that I too am among the bearded. So, as my country cousins would say, "I ain't necessarily agin it."

I'd like to advocate for a simple "if it is neat and clean" rule. But that would require a uniform application of judgement across a...

I like Paula's response on this one, but would add one final step to the "journey" and that is "joining the community." Perhaps this doesn't apply to all very low involvement purchases — but I'm not even sure about that. The fact is that our shopping journey these days is...

You have to be "from there" to understand. March Madness is really a series of locally charged interest events. Growing up in North Carolina and attending UNC (see Wall Street Journal article today on how to hate Duke for perspective!), the Charlotte area and the RDU Research Triangle always...

Of course.

Not only is Echo a very approachable and useful device for the average user, it is a natural fit for the Amazon brand. Amazon as a brand is convenience in all things consumer. Whether shopping for music or machines or makeup, Amazon makes life easier. That is why...

On the surface this absolutely makes sense. Grocery has mastered fresh food inventory management, which is tough for Amazon (perhaps?), and Amazon has mastered the cost effective last mile which is tough for grocers.

But who can handle Amazon's needs in the U.S. nationally? Kroger? And how does that impact...

The demographics of the Inland Empire would seem to be ideal for Aldi. They should also do well in SoCal in general. While "cheap chic" may not be the rage it once was, value is still in style. And everyone in SoCal loves to be part of the latest...

So, they built a good store. So? It's nothing any smart book retailer couldn't do, really. Why do we have to wait for Amazon or Apple to do something before it gets done "right?" (Or more accurately, done well/better.)

I truly wonder if this limited (Amen to Max!) research doesn't...

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