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Also from Ben Ball...

Braintrust Resource

Dechert-Hampe & Company
Sale Force of the Future - 2012
Survey Results - February - 2012 (pdf)

Links by Ben

 
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Ben Ball

Senior Vice President
Dechert-Hampe

This one really isn't that difficult -- is it? (Or is this a trick exam question, Tom?)

Matching employees who are enthusiasts for the category to the store is what makes employee discounts attractive. While Ryan is right that some clothing retailers force the issue inappropriately, I've known lots of...

A huge driving factor will be retailers forecasting models (or lack thereof) for the impact of Free/Next Day/Guaranteed shipping on Christmas Eve. Reports of 12/22 - 12/23 online order volumes exceeding even the most aggressive forecasts by as much as 25 - 35% indicate failure was the only thing...

Alcohol sales? Let's hope SBUX can handle the added complexity. So far, so good.

Oprah tie-ins? I think I'll sell my stock.

Seriously, on the Oprah Chai -- since they are already investing in the Teavana brand and concept, why add Oprah to the mix? I don't recall any Paul Newman...

Solar ain't (that) simple, as I've learned in experimenting in mountainous terrain with a cabin on a north facing slope. But it certainly is interesting.

Wind and small-scale hydro installations are also attractive, as Ian points out. And I totally agree with him on the need for aesthetic as well...

Express -- hands down.

Many see Walmart's core competency as efficient sourcing and distribution. I see it as serving under-served constituencies. First it was rural shoppers in the lower/middle tier economic scale with the discount stores. Supercenters moved that to better value shopping for suburban dwellers. The Express format can...

There is little point in repeating what others have already said about this being a bad idea. So I'll simply agree with what Ryan, Stephen, Camille and Carol have already said!

...

For about a day.

Too much research already done demonstrating that money is not a motivator -- only that lack of it can be a DEmotivator. And adding a buck an hour to minimum wage hardly qualifies as getting retail salaries out of that bucket.

...

In the ultimate "mother-in-law research" department, my own Valentine, who dearly loves her flowers and bling, volunteered out of the blue this week that we "shouldn't spend money on Valentine's gifts." She also suggested a "cooking together at home evening" versus the traditional restaurant meal. I have no idea...

Based on my own sentiment, I could easily join others here in applauding CVS's altruistic (or so it will be characterized) decision. But I'm withholding judgement for now.

Let's watch for a year. My prediction? Two consecutive negative quarters and tobacco goes back in. Four consecutive quarters of little to...

The Australian grocery market provides a very concise look at this issue. Coles is arrayed as a classic multi-department store that merchandises food much the same as dry goods. Woolworth's is as close as you can get to Safeway in Oz. And Franklin's is a traditional European style hard...

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