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Also from Ben Ball...

Braintrust Resource

Dechert-Hampe & Company
Sale Force of the Future - 2012
Survey Results - February - 2012 (pdf)

Links by Ben

 
[Image of: Ben Ball]

Ben Ball

Senior Vice President
Dechert-Hampe

Today's youth don't need any more help developing their digital skills! (Who do you ask for help when you can't get Netflix to stream to your HDTV via Chrome?)

What they are desperately lacking is personal interaction and people skills. This move will further isolate Girl Scouts from one of...

Google Now has practically ended the "I'm sure I'm right." "No, you're not!" conversations in my household. Now instead of reaching for the most spurious of justifications for a position blurted out spontaneously, everyone knows the right information is just a voice command away. This could be the answer...

Yes—but they have to.

Late shipping date guarantees have become the omni-channel equivalent of extended store hours. Because shoppers habitually procrastinate, retailers know there is a percentage of the season's sales to be had by being the last/most convenient option available. (As a long-time Christmas Eve mall jewelry store rat—believe...

The fundamental question on pop-ups that I have not seen answered is this. Is their success driven by the unexpected interruption of the shopper's routine in some place like a mall lobby or a park? Or is it driven by the time-sensitive availability of unique or highly-desirable items and...

Recent studies posit that social media is replacing traditional media as the source of product awareness, consumer perception and endorsements of efficacy—all because people trust friends and other accepted influencers more than they trust TV or print. This makes intuitive sense in today's socially driven world.

So—Facebook (social media) is...

Very few day-part based retail brands successfully expand to additional day-parts—particularly those trying to go from "breakfast" up in the day.

Starbucks can succeed here because their brand franchise is not "coffee," nor even "morning food"—it is social/status. It has never been cool to ask your business associates to meet...

I don't know.

I didn't even read the thread.

Here's why.

May we PLEASE have one discussion involving Amazon/online retailing that does not invoke the phrase "race to the bottom"!?

Just because we have price transparency, thereby forcing all vendors and retailers to justify their particular approach to price/value in the bright white...

I guess retailers/lobbyists are hoping that this tactic may have more impact now that they actually have a "red" herring to flog.

Good grief.

...

What Max said!

Ian too!

And don't forget Charlie Brown ... "Good Grief!"

...

I'm surprised at the lack of enthusiasm for these apps here.

Maybe I'm the only one who is reaching the point of needing my GPS to find the Walmart—much less finding the product I was sent for in the darned store! And we all know how easy it is (and...

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