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Anne Howe

Senior Vice President
Shopper Solutions, part of Acosta Mosaic Group

The problem that traditional grocers must solve for men is essentially about the value they place on their time. A typical guy has no problem browsing at Dick's, but when he's in a Harris Teeter, look out. He's on a stopwatch!

Grocers should pay much closer attention to the male...

MY favorite part of the future success of L.L. Bean retail experiences is this line:

"Store locations, according to Mr. McKeever, will serve as purchase pick-up points for shoppers and also as the site of L.L. Bean's Outdoor Discovery schools."

Discovery schools. Now that's a retail concept shoppers will really enjoy!...

I agree with Herb Sorensen—culture will drive putting wearable technology on a lot of bodies. So why wouldn't it be just fine to get an Apple watch just because you decide you want one? I'm not a fashionista by any means, but I love that sport watch with the...

Why does it have to take two years to phase out bad chicken? Announcing this now means that customers who really want better chicken are going to be frustrated for two years, with many of them now on the hunt for better chicken. By the time the company implements...

Are we sure we want to evaluate retailers on this metric? It's hardly a full story. it seems to me that a customer will always tell researchers a negative sound bite about price, but in fact there are so many more unspoken dimensions that make up how we really...

I like this idea but the five mile radius limitation confuses me. For one thing, if 61 percent of customers live within five miles, that's a super quick trip to go pick up what you want and is faster than delivery by a long shot. So why wouldn't Ace...

Store design at Apple is a little stale, especially given the sea of people milling around all the time. I find it a bit too crazed, certainly not the environment to really understand the benefits of the watch, carpet or not. What's needed may be a bit of a...

I believe this is a smart move for Kohl's, and it should drive the right kind of traffic into the newly relocated "fitness casual" department. Kohl's challenge is to make something more of the opportunity to "connect" emotionally with consumers across the various new touch points this opportunity will...

Tying together a health-enhancing experience with your daily food needs is a brilliant concept. If anyone can test and learn and get this idea moving, it might just be the fearless Mackey! Make no mistake, this is not a healthcare system, but the total health immersion experience has profound...

The retailer that rises up and sets new standards for testing, monitoring and communicating transparently with shoppers is poised to win big in this area. Trust is huge in the wellness space and when four or five major retailers get "slapped" in this way, consumer confidence gets shaken. Which...

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