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Zel Bianco

President, founder and CEO
Interactive Edge

When I asked my Millennial daughter about this she rolled her eyes. I think this is a case of people reading trend articles about Millennials and creating a concept based on that without really going out and asking them what they think about it.

Whole Foods does a good job...

It seems clear that e-tailers could benefit by lessening their environmental impact and making sure shoppers knew that doing business with them would be better for the environment. However, the data discussed in the article shows that it is currently an even split between people thinking that e-commerce is...

We are working on this very diligently through the CatMan 2.0 initiative with the Category Management Association. It includes major retailers like Walmart, Sam's, Ahold, Walgreens, etc. and suppliers like McKee, Dannon, RNDC, Mondelez, solution providers like us, JDA, Acosta and more. This effort is being done in order...

Well, this is certainly a cheerless article for a Friday. I can see that easyFoodstore will have initial success but I believe that the social cost will eventually catch up with the store. I expect dollar stores to continue to meet the needs of low-waged shoppers who are looking...

I really can't see a downside to this (apart from maybe losing some revenue when parents don't have to buy their child a treat to stop the screaming). A healthy and happy customer base is good for the shoppers and the retailer. It is this kind of small but...

I think a variety of store formats is an excellent way for Under Armor to expand and shows that they are paying attention to local needs. Under Armor already has an excellent reputation while Lululemon has faced some scandal — I think Under Armor would be best served by developing...

I don't think that a store mostly run by robots would do well in the U.S. While technology can absolutely make stores more efficient and can make stores seem high-tech, nothing really replaces being able to walk into a store and get real, live help from a well-informed salesperson.

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While a Walmart closing in a community will be an immediate hardship, it does present huge opportunity for growth and could give new life to a community. Walmart could buy a lot of good will by ensuring that their former locations don't stand empty for years and Walmart or...

Amazon Prime's free shipping has already changed the game for competitors — if you pay $99 per year why would you pay for shipping anywhere else? The convenience and wide range of goods also makes Amazon a first stop for many shoppers. Competitors need to innovate and find ways to...

This is nothing new. P&G and others have been doing this for years. Brian knows this and understands the value of meeting face-to-face with customers/consumers. It gives you the ability to truly understand needs and wants that tend to be more true, more real-world and personal. Insights that may...

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