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Zel Bianco

President, founder and CEO
Interactive Edge

I'm sure the predictions are right and Amazon will top Macy's as the leading apparel retailer. However, I don't think this needs to be an upset for Macy's. There are plenty of dollars up for grabs and Macy's has huge cachet and strength that Amazon will never begin to...

I think it is critical to the shopping experience. It's not rocket science here, folks. The cashiers at our local grocery store are consistently nice. They say hello, they ask if you found everything you needed, and they say enjoy your day or evening — always. These little things...

I think Target may be missing the mark here. Much of the goods mentioned in the article sound far more appealing to tourists looking for a souvenir than local "trend-loving consumers." I would encourage Target to take a look at Whole Foods' approach to local — engage with local manufacturers,...

There are enough people who spend huge amounts of time on Facebook that this will produce significant results. However, I believe it will be limited to that segment of heavy users. I can't imagine that the majority of people who use Facebook as a means of sharing and storing...

I think this is a great idea. Healthy frozen is not only something of interest to consumers but it also will give a feeling of being understood (so many people want to eat healthier and are always looking for ways to both eat healthy and not spend too much...

Am I missing something? It seems that these so called "Harbingers of Failure" are simply more likely to buy new items in general and new items are more likely to fail. Do we need to be reminded of our high school science and statistics classes? Correlation does not equal...

Pricing inaccuracies are either a result of black-hat policies (fairly unlikely in my opinion) or carelessness during packaging — NOT something you want shoppers thinking about.

Whole Foods has enough going for it that they won't be terribly hurt by this, but they absolutely should have refrained from claiming innocence at...

I think most regular shoppers are capable of recognizing the pattern of what goes on sale, when it goes on sale and what items are always going to be advertised at "40% off" — there is a touristy art gallery in my neighborhood that has had a "40% off/Going Out...

On CafePress's Content Usage Policy page they ban a variety of words and symbols for being offensive and then include this remark:

"AN IMPORTANT NOTE ABOUT TOLERANCE IN A DIVERSE WORLD: CafePress has millions of users, from varied backgrounds and cultures, who differ in their beliefs and views about what...

The biggest opportunity in Big Data right now is to approach it with a clear strategy. Collecting large amounts of data is useless unless it is easily and quickly accessible. Finding the right solutions to help your workforce make better data-driven decisions is essential to long-term success.

...

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