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Brian Numainville

Principal
The Retail Feedback Group

Yes, just like there are young people who use paper coupons, there are mature folks who are highly tech-savvy. For about every one "empty-nester boomer" I know who despises having to use technology, there are nine who embrace it (or at least are proficient in it because of their...

In the hundreds of consumer studies I have conducted over the years in markets across the U.S., one constant has been been the weak, and occasionally average, ratings by consumers of the Walmart produce and meat departments. Whether this current situation is worse or equal to the longtime disappointing...

Job well done! Certainly shows responsiveness to social media and makes the point that Tesco was listening!

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While I agree that it remains to be seen whether or not the technology itself is better, the same, or worse than others, the whole point here is that it creates one more way for the shopper and Amazon to connect.

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As Ken said, "The problem is that such a survey tool is so ambiguous that it doesn't provide much useful data." We have found that using emoticons, while perhaps seemingly intuitive on the surface, really didn't yield much deep or useful information on the "why" behind the rating. So...

This will serve as yet another option for consumers, and an especially good one for those who don't want or can't have deliveries to their dwelling place. Remains to be seen whether this will increase or reduce the cost to the consumer.

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Clever move and one that could be a sales builder if well executed. I keep an Amazon wish list and many times buy from it. This will be another easy way to add items to it to review in more depth later and buy if it fits my needs!

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Competing with Walmart on price isn't a winning strategy. Focus needs to be more on how Target can differentiate their offering based on their core strengths. Otherwise, Walmart will simply adjust on pricing and Target will once again be at a disadvantage.

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This seems like something that could be used in various circumstances, like showing the build of the crown during an event or grand opening. It could also be used to show local produce growing, for example. There is always an application for these types of things but to what...

Definitely. Restaurants should focus on whatever differentiates them and makes them a destination in terms of key signature items. The long menu with dozens and dozens of choices does really make you question the freshness of the items being prepared.

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