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Ken Lonyai

Digital Innovation Strategist, co-founder
ScreenPlay InterActive

There is an implied message here that generations other than Millennials are not cynical and skeptical, or at least not as many as three in 10. If that were true, marketers must have been geniuses before the advent of this generation. Since we know that is not the case,...

I agree with David 100 percent. Clearly there are regional preferences for products, especially in some categories of food, CPG, and certainly anything fan-related. But I agree the most with the package on the porch premise. Most packages are shipped in brown corrugated boxes. Some have unique printing, but...

I'm really itching to say "I told you so" but I don't roll that way.

Despite what their fanboys think, Amazon doesn't always get it right. At this point, it's safe to make that assumption with the Fire Phone.

I do not see a major turnaround on this unless the next-gen...

I agree with all of the points in George's piece: smart watches don't solve a problem, Apple does have fabulous design and marketing muscle, their presence does legitimize the space, etc., but this is much more of a test product than iPhones.

At the advent of the smartphone era, phones...

The survey doesn't surprise me. I would like to know the make-up of the participants because I believe the perceptions might be somewhat different with Millennials.

Mainstream consumers really don't stray from their existing habits and IMHO will subconsciously look for excuses to stay within their comfort zones and habits....

Whole Foods is really no different than any other supermarket chain and in some ways many retailers. Home delivery and in-store pickup are the newest seismic shift to affect the industry, thanks to Amazon and some smaller players. To not move in this direction is to stay firmly planted...

David brings up some really good points that affect training and evaluation. My feeling is that most retailers don't have very solid/practical training and their real world skills assessment is even shakier, if existent at all.

It seems that due to the typical high staff turnover, retailers largely invest the...

Bad idea overall, but as Tom said, "But Google with its cash, lobbying might and tests along with Amazon, may be able to steer the discussion toward regular parcel delivery with both regulators and the public." That's the key takeaway.

Sure, as a tech aficionado, drone deliveries sound really cool...

There's something wrong in the numbers here. On the face of it, there's 6.92 percent unaccounted for. Without going into a deep statistical comparison, some factor is missing. Did people shift food purchases to other retailers that are perceived to have more healthy choices, say a Whole Foods, or...

This is a very interesting concept, but it doesn't seem like it has a sustainable business model. Retail space isn't cheap. Likely, people will tire of writing reviews for product samples. Brands may stop participating if they are unhappy with the reviews.

It seems like more of a pop-up store...

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